Danyell Boutin
Omaha,NE
Summary
Skilled Veterinary Assistant with proven expertise in emergency care and surgical support, honed at Banfield Pet Hospital. Excelled in medical record-keeping and demonstrated exceptional animal handling abilities. Enhanced team capabilities by training new staff, improving patient care standards. Achieved significant improvements in treatment efficiency and customer satisfaction through meticulous attention to detail and compassionate client support.
Overview
6
6
years of professional experience
Work History
Veterinary Assistant
Banfield Pet Hospital
09.2021 - 11.2024
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Collected patient biopsies and blood samples for laboratory analysis.
- Provided customer support to clients, answering questions and addressing concerns.
- Administered medications to animals in treatment and documented changes in condition.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Kept detailed records of animal treatments and medications.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Receptionist
Urgent Care Of Papillion
01.2019 - 03.2020
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with onboarding new clients and securing paperwork completion.
Education
Sociology
University Of Nebraska Lincoln
Lincoln NeSkills
- Emergency and preventive care
- Pre-anesthetic preparation
- Surgical procedures and support
- Animal handling and restraint
- Medical record-keeping
- Veterinary standards and procedures
- Veterinary terminology
- Diagnostic imaging
- Medication administration
Timeline
Veterinary Assistant
Banfield Pet Hospital
09.2021 - 11.2024
Receptionist
Urgent Care Of Papillion
01.2019 - 03.2020
Sociology
University Of Nebraska Lincoln
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