Teresa Fox
Omaha,NE
Summary
Dynamic Senior Application Systems Analyst with extensive experience at Metropolitan Community College, excelling in SQL programming and requirements gathering. Proven track record in enhancing systems and driving business process improvements. Adept at leading projects and mentoring teams, delivering innovative solutions that meet organizational needs efficiently.
Overview
23
23
years of professional experience
Work History
Job Title Senior Application Systems Analyst
Metropolitan Community College
06.2023 - Current
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Gained strong leadership skills by managing projects from start to finish.
- Managed time efficiently in order to complete tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used software development life cycle to create and implement solutions.
- Performed database programming and administration of SQL databases.
- Etrieve administrator for content, flow and forms.
- Created, maintained and supported Etrieve forms.
- Created, maintained and support integrations between various applications.
- Created and maintained various different types of reports in different applications (Custom VOCs, Custom stored procedures, Informer, SQL, Access, Workday).
- Troubleshot incidents reported by end-users, identify permanent solutions and implement the solutions.
- Maintained web sites in VB.NET and C#.
- Created and maintained documentation for process.
- Mentored and assisted others
Job Title Application Systems Analyst II
Metropolitan Community College
03.2020 - 06.2023
- Analyzed existing systems and databases and recommended enhancements to solve business needs.
- Designed, created and maintained databases, tables, stored procedures, views, Data Transformation Services packages and functions for SQL databases.
- Created and maintained users, roles, and permissions for SQL databases.
- Created and maintained various different types of reports in different applications (Custom VOCs, Custom stored procedures, Informer, SQL and Access).
- Integrated third party applications with SQL databases.
- Created, maintained and supported Etrieve forms.
- Maintained web sites in VB.NET and C#.
- Created and maintained documentation for process.
- Mentored and assisted other
Programmer/Analyst/Web
Metropolitan Community College
07.2012 - 02.2020
- Used software development life cycle to create and implement solutions for software.
- Researched new developments/improvements in software solutions, recommend changes, and implemented or assisted in implementing changes.
- Designed, created and maintained databases, tables, stored procedures, views, Data Transformation Services packages and functions for SQL databases.
- Created and maintained users, roles, and permissions for SQL databases.
- Created and maintained various different types of reports in SQL, excel and Access.
- Created documentation for processes.
- Created and maintained Etrieve forms.
- Designed, created and maintained web sites in ASP, VB.NET and C#.
- Responded to day-to-day incidents.
- Offered technical support when needed.
Systems Support Analyst
West Corporation
02.2010 - 07.2012
- Responded to day-to-day incidents, investigating the root cause of the problem, and ensuring that the problem does not occur again.
- Coordinated, prioritized, and participated in activities associated with completing projects or tasks.
- Oversaw the activities involved in the resolution of problems.
- Developed plans and processes designed to improve the platform.
- Configured and maintained the platform, including installing software updates.
- Ensured the platform was operating correctly at all times without over-utilizing resources.
- Coordinated outages while providing updates and identifying risks.
Senior Information Service Analyst/Programmer Analyst
West Corporation
03.2002 - 02.2010
- Created design specifications for new design requests and enhancements.
- Provided time and cost estimates for work.
- Analyzed and documented system requirements, determining if requested programs and changes were possible.
- Reviewed analysis and design documentations with end users and updated designs.
- Analyzed existing code and provided documentation for changes that needed to be made.
- Programmed requested programs and changes using in house VB.NET scripting tool.
- Created and modified html and asp forms using visual studio.
- Created and modified internal web sites for client specific information.
- Ran tests, evaluated results, and conducted program regression testing.
- Demonstrated new programs and changes to end users.
- Created program files required for installation.
- Created training materials for in house scripting tools and conducted training classes.
- Performed administrative duties as primary backup for management.
Education
Master of Science - Computer Information Systems
Bellevue University
Bellevue, NE05.2008
Associate of Arts - Microcomputer Programming Technology
Metropolitan Community College
Omaha, NE05.2000
Associate of Arts - Computer Programming Technology
Metropolitan Community College
Omaha, NE05.2000
Bachelor of Science - Education With An Endorsement in Secondary Math
University of Nebraska At Kearney
Kearney, NE05.1987
Skills
- Requirements gathering
- SQL programming
- Software implementation
- Object-oriented programming
- Business process improvement
- Database design
- Software development
- System analysis
Timeline
Job Title Senior Application Systems Analyst
Metropolitan Community College
06.2023 - Current
Job Title Application Systems Analyst II
Metropolitan Community College
03.2020 - 06.2023
Programmer/Analyst/Web
Metropolitan Community College
07.2012 - 02.2020
Systems Support Analyst
West Corporation
02.2010 - 07.2012
Senior Information Service Analyst/Programmer Analyst
West Corporation
03.2002 - 02.2010
Master of Science - Computer Information Systems
Bellevue University
Associate of Arts - Microcomputer Programming Technology
Metropolitan Community College
Associate of Arts - Computer Programming Technology
Metropolitan Community College
Bachelor of Science - Education With An Endorsement in Secondary Math
University of Nebraska At Kearney
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