Dynamic Application Systems Analyst with a proven track record at West Virginia University Hospital, excelling in system architecture and requirements gathering. Recognized for enhancing project management and communication skills to drive business process improvements. Adept at troubleshooting and implementing software solutions, fostering collaboration to achieve organizational goals.
Experienced business and systems analyst with 25 years of IT experience with emphasis in system management and maintenance. Demonstrated strengths include process analysis, technical troubleshooting, and communication skills.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Application Systems Analyst
West Virginia University Hospital
02.1996 - Current
Gathered requirements and performed gap analysis through design workshops with users.
Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
Collaborated with upper management to drive strategy and implement new processes.
Offered input for complex documents to support client-ready final versions.
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Analyzed existing systems and databases and recommended enhancements to solve business needs
Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Communicated and explained business requirements to team members to understand and implement functional demands.
Developed and maintained courteous and effective working relationships.
Excellent communication skills, both verbal and written.
Demonstrated strong organizational and time management skills while managing multiple projects.
Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Education
Bachelor of Arts - Board of Regents
West Virginia University
Morgantown, WV
Skills
System architecture
Data migration
Application support
Mobile application development
Software implementation
Continuous integration
Business process improvement
Configuration management
Requirements gathering
Software testing
System analysis
Version control
Certification
Health Information Management and Identity Principal Trainer, Epic - 2006-Present
Health Information Management Deficiency Tracking, Epic - 2006-Present
Health Information Management Hospital Coding, Epic - 2006-Present
Health Information Management Release of Information, Epic - 2006-Present
Health Information Management Identity, Epic - 2019-Present