Hi, I’m
Danyelle Humphrey
Gloucester City,NJ
Overview
6
years of professional experience
Work History
Lascala's Fire
Waitress
05.2023 - Current
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Virtua Health
Physical Therapy Aide
11.2022 - Current
Job overview
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enforced safety procedures with all patients.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained supply inventory by placing orders when supplies ran low.
- Coordinated daily activities of patients to support them in their individual care programs.
Speranza
Waitress
03.2018 - 05.2023
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supervised server staff and served personal section of tables.
- Trained staff members on use of POS system.
- Displayed enthusiasm and promoted excellent service to customers.
Education
Burlington County CollegeMount Laurel, NJ
from Biology
Camden County CollegeBlackwood, NJ
from Health Science
Skills
- Microsoft Word
- Excel
- Customer service
- Communication
- Computer skills
- Time management
- Willingness to learn
- Creativity
- Organization
INTERESTS/ HOBBIES
- Working out
- Snowboarding
- Nannying
- Traveling
- Concerts
Timeline
Waitress
Lascala's Fire
05.2023 - Current
Physical Therapy Aide
Virtua Health
11.2022 - Current
Waitress
Speranza
03.2018 - 05.2023
Burlington County College
from Biology
Camden County College
from Health Science