Danyelle Charles
Katy,TX
Summary
Driven , outgoing and self-motivated skilled in providing exceptional customer service, leading a team and effectively managing time. Strong ability to multitask and adapt to changing environments. Proficient in computer skills and communication. Committed to delivering high-quality service and exceeding customer expectations and providing positive experiences. As well as a enthusiastic and motivated individual passionate about customer service. Team player whom works well both independently and within team settings to achieve goals. Seeking a position as a leasing consultant to utilize my skills and experience in providing excellent customer service and building strong relationships with clients. I am extremely eager to learn and grow within a team-oriented environment.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Jason Deli
05.2022 - 11.2022
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Developed and managed relationships with customers to increase customer loyalty.
- Collaborated with team members to ensure smooth operations during peak hours.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Team Lead
Jason Deli
11.2022 - 12.2023
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.
- Demonstrated flexibility by assisting in other departments as needed, supporting overall store success.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Answered questions about store policies and addressed customer concerns , resulting in customer loyalty.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
High School Diploma -
Victoria East High School
Victoria, TX09.2023
Skills
- Problem solving skills
- Time management
- Team player
- Organizational skills
- Customer Service skills
- Flexible Schedule
- Attention to detail
- Communication skills
- Leadership
Affiliations
- Reading
- Fitness
- Travel
Timeline
Team Lead
Jason Deli
11.2022 - 12.2023
Customer Service Cashier
Jason Deli
05.2022 - 11.2022
High School Diploma -
Victoria East High School