Danyelle Day
Kansas City,MO
Summary
Motivated and reliable college student with experience in customer service, mentorship, and team-based environments. Strong communication, organization, and problem-solving skills developed through work, leadership, and community involvement. Adaptable and quick to learn, with a proven ability to thrive in fast-paced settings while delivering excellent service and support.
Overview
5
5
years of professional experience
Work History
Sales Associate (Transfer)
Walmart Supercenter
09.2025 - 01.2026
- - Adapted to high-volume environment
- - Continued strong customer service
- Delivered exceptional customer service by assisting shoppers with product inquiries and locating items.
- Managed inventory levels, ensuring stock availability through regular monitoring and restocking processes.
- Operated point-of-sale systems efficiently, processing transactions accurately while minimizing wait times.
- Trained new associates on sales techniques, store policies, and customer engagement strategies to enhance team performance.
- Contributed to maintaining store cleanliness and organization, enhancing overall shopping experience for customers.
- Resolved customer complaints effectively, promoting satisfaction and loyalty through attentive service and problem-solving skills.
- Participated in team meetings to discuss sales goals, share feedback, and strategize for improving store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Walmart Neighborhood Market
01.2022 - 01.2025
- - Delivered high-quality customer service
- - Assisted with problem resolution
- - Maintained inventory organization
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transaction processing.
- Managed inventory restocking and organization to maintain store presentation standards.
- Collaborated with team members to optimize store layout and merchandising displays.
- Monitored stock levels and communicated replenishment needs to management promptly.
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Crew Member
AMC Theatres
01.2021 - 01.2022
- - Assisted guests and maintained cleanliness
- - Worked in fast-paced team settings
- Operated cash registers accurately, handling transactions efficiently while maintaining cash control procedures.
- Collaborated with team members to ensure seamless operations during peak hours, enhancing overall workflow efficiency.
- Delivered exceptional customer service in high-volume environments, ensuring guest satisfaction and loyalty.
Education
Bachelor of Science - Biology (Pre-Medicine Track), Minor in Chemistry
University of Missouri–Kansas City
Kansas City, MO05-2028
Skills
- Customer Service
- Communication
- Teamwork
- Time Management
- Organization
- Problem-Solving
- Adaptability
- Basic Medical Terminology
Timeline
Sales Associate (Transfer)
Walmart Supercenter
09.2025 - 01.2026
Sales Associate
Walmart Neighborhood Market
01.2022 - 01.2025
Crew Member
AMC Theatres
01.2021 - 01.2022
Bachelor of Science - Biology (Pre-Medicine Track), Minor in Chemistry
University of Missouri–Kansas City