Hardworking employee enthusiastic about learning Customer Service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Sales Representative/Insurance Transfer Agent
Life Protect
Norfolk, VA
08.2019 - Current
Assist seniors to get protected with a medical alert device and help customers who are eligible for a Medicare advantage plan
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Press Operator
STIHL Inc.
Virginia Beach, VA
06.2021 - 11.2021
Warehouse associate/ 5 piece press operator
Account Representative
Portfolio Recovery Associate
Norfolk, VA
11.2018 - 08.2019
Core Operations debt collector
Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
Analyzed accounts for delinquencies and other ongoing issues.
Consistently exceeded quota expectations leading the way among fellow representatives.
<ul><li>Educate clients on wealth-building solutions through Whole Life and IUL policies</li><li>Provide tailored insurance and retirement planning for individuals, families, and public employees</li><li>Ranked top-selling agent with over $79,000 in life insurance sales</li><li>Guide clients on tax-free income strategies, living benefits, and generational wealth transfer</li><li>Stay current on compliance, underwriting guidelines, and financial product updates</li><li>Family First Life - Dallas, Texas</li></ul> at Appreciation Financial<ul><li>Educate clients on wealth-building solutions through Whole Life and IUL policies</li><li>Provide tailored insurance and retirement planning for individuals, families, and public employees</li><li>Ranked top-selling agent with over $79,000 in life insurance sales</li><li>Guide clients on tax-free income strategies, living benefits, and generational wealth transfer</li><li>Stay current on compliance, underwriting guidelines, and financial product updates</li><li>Family First Life - Dallas, Texas</li></ul> at Appreciation Financial
Customer Service Representative /Insurance Sales Agent at Academy Auto InsuranceCustomer Service Representative /Insurance Sales Agent at Academy Auto Insurance