Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Mitchell

Virginia Beach,VA

Summary

Hardworking employee enthusiastic about learning Customer Service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

6
6
years of professional experience

Work History

Sales Representative/Insurance Transfer Agent

Life Protect
08.2019 - Current
  • Assist seniors to get protected with a medical alert device and help customers who are eligible for a Medicare advantage plan
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Press Operator

STIHL Inc.
06.2021 - 11.2021
  • Warehouse associate/ 5 piece press operator

Account Representative

Portfolio Recovery Associate
11.2018 - 08.2019
  • Core Operations debt collector
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
  • Analyzed accounts for delinquencies and other ongoing issues.
  • Consistently exceeded quota expectations leading the way among fellow representatives.

Education

High School Diploma -

Oscar F. Smith High School
Chesapeake, VA
06.2018

Skills

  • Customer Service
  • Telemarketing
  • Sales
  • Customer Relationship Building, Customer Relations
  • Computer skills
  • Complex Problem-Solving
  • Phone etiquette
  • Account Management
  • Hospitality

Timeline

Press Operator

STIHL Inc.
06.2021 - 11.2021

Sales Representative/Insurance Transfer Agent

Life Protect
08.2019 - Current

Account Representative

Portfolio Recovery Associate
11.2018 - 08.2019

High School Diploma -

Oscar F. Smith High School

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Tamara Mitchell