Danyis Yanet Toranzo
Oxnard,CA
Summary
Account manager and operations leader with over five years of experience in client relationship management and compliance oversight. Demonstrated success in driving revenue growth and enhancing operational efficiency through strategic process re-engineering and CRM optimization. Skilled in building long-term partnerships and managing complex risk mitigation to achieve measurable business results.
Overview
12
12
years of professional experience
Work History
Logistics Coordinator
Anacapa Fresh Logistics
Oxnard, California
11.2025 - Current
- Managing critical maritime documentation, including Bills of Lading and Commercial Invoices, achieved a 13% reduction in logistics expenses through meticulous, data-driven auditing.
- Reviewing and verifying the accuracy of journal entries and accounting classifications to ensure precision in the general ledger.
- Partnering with local warehouses and operations teams to reconcile physical inventory with ledger entries, eliminating discrepancies in the supply chain.
- Directing year-end audit preparations by systematizing financial records, reducing total processing time by 9% through enhanced organizational workflows.
Customer Success Manager (CRM)
Bean Automotive Group
Miami, FL
11.2021 - 08.2025
- Achieved 25% increase in client retention through comprehensive feedback analysis and compliance oversight.
- Implemented targeted outreach initiative generating 150+ referrals within six months across entire client base.
- Optimized onboarding protocols, reducing client intake time by 10% with streamlined digital workflows.
- Conducted inventory audits, mitigating operational risk and reducing data errors by 20%.
- Oversaw daily financial transactions exceeding $100,000, ensuring compliance with regulations and reconciliation standards.
- Utilized digital tracking tools to optimize order management, increasing departmental transparency and accountability.
Procurement & Corporate Trainer
Trader Joe’s
Miami, FL
05.2014 - 04.2020
- Enhanced team skill proficiency by 40% through designing and executing regional onboarding programs.
- Negotiated high-value vendor contracts, securing favorable terms and driving cost savings.
- Streamlined procurement processes by coordinating complex delivery schedules and utilizing Microsoft Office for data reporting.
- Created knowledge-sharing platforms to foster continuous improvement in cross-functional procurement protocols.
Education
Master of International Business -
Florida International University
Bachelor of Business Administration - Managerial Sciences
Georgia State University
Skills
- Resource management and procurement
- Inventory control and risk assessment
- CRM management and retention strategies
- Financial regulation adherence
- Employee onboarding and performance management
- Cross-functional collaboration
- Microsoft Excel and Google Workspace
- CRM platforms and Microsoft Windows
- Statistical analysis and consultative selling
- Revenue growth and contract management
Core Competencies
Resource Management, Inventory Control, Risk Assessment, CRM Management (Salesforce/CDK Global), Retention Strategies, Conflict Resolution, Financial Regulation Adherence, Audit Management, Contract Negotiation, Employee Onboarding, Performance Management, Cross-Functional Collaboration
Timeline
Logistics Coordinator
Anacapa Fresh Logistics
11.2025 - Current
Customer Success Manager (CRM)
Bean Automotive Group
11.2021 - 08.2025
Procurement & Corporate Trainer
Trader Joe’s
05.2014 - 04.2020
Master of International Business -
Florida International University
Bachelor of Business Administration - Managerial Sciences
Georgia State University