Danylo Omelchenko
Knoxville,TN
Summary
Dynamic professional with expertise in customer service and cybersecurity, honed at OGP as a Walmart Personal Shopper. Excelled in relationship building and decision-making, enhancing service delivery and safeguarding data. Proven ability to adapt and thrive in fast-paced environments, leveraging planning and organization skills to achieve exceptional results.
Offering strong interpersonal skills and adaptability in fast-paced environments. Brings willingness to learn and eye for detail to identify and meet customer needs. Ready to use and develop communication and organizational skills in Personal Shopper role.
Developed exceptional customer service and communication skills in retail environment. Adaptable and quick to learn new systems and processes. Seeking to leverage these strengths to transition into new field and contribute effectively in diverse roles.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Walmart Personal Shoper
OGP
07.2025 - Current
- Assisted customers in selecting appropriate products based on preferences and needs.
- Utilized inventory management systems to track product availability and ensure timely restocking.
- Developed personalized shopping lists to enhance customer satisfaction and shopping efficiency.
- Collaborated with team members to streamline order processing and improve service delivery.
- Monitored market trends to provide informed recommendations on popular products and promotions.
- Adapted quickly to changing customer demands, demonstrating flexibility in service delivery methods.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Assisted in developing company-wide cyber security policies, raising awareness about best practices amongst employees.
- Spearheaded cybersecurity initiatives by partnering with IT teams, safeguarding sensitive data from cyber threats.
- Enhanced cybersecurity measures by conducting comprehensive vulnerability assessments and risk analyses.
- Maintained up-to-date knowledge of current cybersecurity trends, ensuring comprehensive threat protection strategies were employed.
- Implemented cybersecurity best practices to safeguard organizational assets against potential threats.
Bojangles
Cooker
02.2025 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
No Degree - Cyber Security
Bearden High School
Knoxville, TN02-2027
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Flexible schedule
- Online order processing
- Heavy lifting
- Physical stamina
- Lift up to 100 pounds
- Delivery management
Certification
- Certified Cyber Security Analyst, TryHackMe - 07/12/2025
Languages
English
Professional Working
Polish
Limited Working
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Walmart Personal Shoper
OGP
07.2025 - Current
Bojangles
Cooker
02.2025 - 07.2025
No Degree - Cyber Security
Bearden High School