Daouda Diakhite
Bay Shore
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations.
Overview
13
13
years of professional experience
Work History
Manager of Operations
7-11 corporate
West Hempstead
05.2022 - 04.2025
- Conducted market research to identify opportunities for operational improvements and expansion.
- Planned and coordinated logistics for large-scale events or conferences.
- Monitored team progress towards achieving milestones set forth in project plans.
Manager
7-11 Franchise
Melville
06.2018 - 05.2022
- Streamlined communication channels, improving information flow and decision-making speed.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Analyzed customer feedback data to develop action plans for improving services offered.
Manager
7-11 Franchise
Hicksville
05.2012 - 05.2018
- Streamlined communication channels, improving information flow and decision-making speed.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Recruited and hired qualified candidates to fill open positions.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Directed recruitment, hiring, and training of new staff members.
- Oversaw daily operations, maintaining efficiency and quality standards.
Education
High School Diploma -
Sacre Coeur
Dakar Senegal 07-1995
Timeline
Manager of Operations
7-11 corporate
05.2022 - 04.2025
Manager
7-11 Franchise
06.2018 - 05.2022
Manager
7-11 Franchise
05.2012 - 05.2018
High School Diploma -
Sacre Coeur