Donna Canterbury

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
• Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
• Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
• Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
• Optimized inventory control procedures to minimize stockouts and excess inventory levels.

Answer phone, price quotes, schedule appointments, process insurance claims, inventory management, accounts payableand receivables.