Daovy Mahasena
Fort Wayne,IN
Summary
Driven and compassionate healthcare professional with extensive experience in patient care and medical support, notably at Biolife Plasma Services. Demonstrated expertise in determining patient eligibility through Medical Affairs Guidance on conditions. Skilled in effective communication and time management, consistently prioritizing patient needs and confidentiality. Great at multitasking and very efficient at any task assigned.
Overview
24
24
years of professional experience
Work History
Medical Support Specialist RN, ASN
Biolife Plasma Services
7921 Coldwater Road
02.2016 - Current
- Maintained strict confidentiality of sensitive patient information in accordance with FDA guidelines.
- Determine patient eligibility by accurately recording medical histories and updating electronic health records.
- Ensured consistent quality of care across all aspects of the practice through adherence to established policies and procedures.
- Assisted in the training of new hires, sharing expertise in medical support techniques to improve overall team performance.
- Contributed to a positive work environment through effective communication, teamwork, and problem-solving skills.
- Oriented and trained new staff on proper procedures and policies.
Emergency Room Registered Nurse
DuPont Hospital
Fort Wayne, IN
05.2012 - 04.2016
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
Patient Care Coordinator
Lutheran Hospital
Fort Wayne, IN
03.2015 - 01.2016
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Inpatient rounding, addressing patient and staff concerns.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Enhanced patient satisfaction by coordinating timely care and addressing individual needs.
- Resolved patient concerns and complaints with empathy and professionalism, restoring trust in healthcare services.
Renal Med Surg RN
Lutheran Hospital
Fort Wayne, IN
03.2008 - 06.2013
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered blood transfusions and or fresh frozen plasma.
- Managed peritoneal dialysis.
RN - 4 Medical
Parkview Hospital
Fort Wayne, IN
02.2007 - 03.2008
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Phlebotomist
Parkview
Fort Wayne, IN
04.2000 - 01.2007
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Draw blood at nursing homes in Fort Wayne and surrounding cities.
Education
Associate of Science - Nursing
University of Saint Francis
Fort Wayne, IN12.2006
Skills
Continuous learning mindset
Time Management
Patient Care Coordination
Attention to Detail
Multitasking Abilities
Reliability
Excellent Communication
Organizational Skills
Active Listening
CPR/AED
Self Motivation
Phlebotomy
Timeline
Medical Support Specialist RN, ASN
Biolife Plasma Services
02.2016 - Current
Patient Care Coordinator
Lutheran Hospital
03.2015 - 01.2016
Emergency Room Registered Nurse
DuPont Hospital
05.2012 - 04.2016
Renal Med Surg RN
Lutheran Hospital
03.2008 - 06.2013
RN - 4 Medical
Parkview Hospital
02.2007 - 03.2008
Phlebotomist
Parkview
04.2000 - 01.2007
Associate of Science - Nursing
University of Saint Francis