Daphane Parker
Summerville,SC
Summary
Dynamic Pharmacy Technician with extensive experience across retail and clinical settings, including a notable tenure at Walmart Pharmacy. Excelled in prescription processing, demonstrating proficiency in retail pharmacy procedures and HIPAA regulations. Renowned for flexibility and a self-motivated approach, significantly enhancing patient care and satisfaction. Achieved an impressive dispensing rate, ensuring accuracy and safety in medication handling.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart Pharmacy
Goose Creek, SC
10.2023 - Current
- Monitored prescription refill requests and communicated with patients regarding their status.
- Restocked shelves with new supplies of medications as needed.
- Received payment from customers and processed credit card transactions when necessary.
- Interpreted and processed medication orders under supervision of pharmacist.
- Operated cash registers to accept payments from customers.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Answered telephones to respond to questions or requests.
Pharmacy Technician
DLH Solutions
Charleston, SC
02.2023 - 10.2023
- Prepared prescription labels accurately with all required information including dosage forms, directions for use, patient name, address, phone number.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Performed routine maintenance on pharmacy equipment such as counting machines and pill counters.
Pharmacy Technician
Medrock Pharmacy
Tampa, FL
06.2022 - 01.2023
- Used various measuring devices and pneumatic tools to assemble and repair production molds.
- Cleaned compounding equipment, enabling batches to meet quality control standards.
- Checked quality of mixed products at specific intervals in production process.
- Reviewed documents such as labels, packaging instructions, and patient profiles prior to release of product.
- Monitored, inspected, tested, and recorded quality control data for all products.
- Provided technical support to colleagues on proper use of compounding equipment.
- Used approved cleansers and solvents to clean and sanitize equipment after use.
- Calibrated equipment used in the compounding process.
- Measured ingredients for use in production processes.
Pharmacy Technician
Walmart Neighborhood Pharmacy
Largo, FL
05.2015 - 06.2022
- Properly filled and dispensed an average 150 prescriptions per day
- Assisted other pharmacy staff with drug inventory, purchasing, and receiving
- Performed technical processes required to dispense medications to patients
- Completed new and updated patient profiles, including lists of patient medications
Referral Specialist
Diagnostic Clinic
Largo, FL
08.2015 - 10.2015
- Completed Prior Authorization for the doctor
Child Safety Case Manager
Direction for Living
Largo, FL
08.2014 - 08.2015
- Assessment and service planning for clients
- Monitoring client's progress and link resources for clients
- Coordination and advocacy on behalf of the client among other responsibilities
- Services are provided in the home setting, schools, day care or other settings in the community
- Work with the birth families, foster caregivers, primary caregivers, guardian ad litems and other organizations and service providers functioning within the child welfare system
- Assessment, service planning, monitoring client progress, linking resources, coordination and advocacy on behalf of the client among other responsibilities
Care Coordinator
Eau Claire Cooperative Health Center
Columbia, SC
03.2012 - 08.2014
- Patient Assistance Program Advocate
- Verify demographic and financial information prior to or on the first doctor visit
- Schedule/reschedule patient appointments
- Provide seminar classes (diabetes, high blood pressure, etc.)
- Documented patient information obtained from interviews
- Demonstrated ability to lead and motivate outstanding healthcare teams
- Referred clients to social services agencies
Medical Case Manager
Richland Primary Health Care
Columbia, SC
01.2010 - 03.2012
- Developed treatments and casework programs for an average 20+ patients each month
- Assisted clients with healthcare
- Verified clients prescriptions and assisted with funds
- Performed basic and advanced patient assessments
- Responsible for helping clients find housing
- Verified clients prescriptions and assisted with funds
Walgreen
Columbia, SC
01.2011 - 12.2011
- Preparing medication orders for patients
- Putting away daily orders
- Utilizing Computer and phone skills
- Reconstitute pre-made powder medication
- Stocking & Storing
Student Intern
Kmart Pharmacy
Columbia, SC
01.2011 - 01.2011
- Preparing medication orders for patients
- Putting away daily orders
- Utilizing Computer and phone skills
- Stocking & Storing
- Contacting doctor offices for medication refills
Student Intern
Airport Pharmacy
Columbia, SC
01.2011 - 01.2011
- Preparing medication orders for patients
- Utilizing Computer and phone skills
- Unit-Dose Packing
- Assist drive-thru pharmacy
- Stocking & Storing
Student Intern
Richland Primary Health Care
Columbia, SC
01.2009 - 01.2009
- Assisted clients with healthcare
- Responsible for helping clients find housing
- Completed Intake Assessment
- Maintained regular contact with clients, including visiting clients' homes
- Coordinated patient care from pre-admission to post-discharge follow-up
- Supported patients and families in coping with problems resulting from severe illness
Education
License Pharmacy Technician -
Virginia College
Columbia, SC10.2011
Bachelor Degree - Social Work
Benedict College
Columbia, SC05.2009
Associate of Science - Pharmacy
Trident Technical College
Charleston, SCSkills
- Retail pharmacy procedure knowledge
- Prescription drug labeling
- Prescription filling training
- HIPAA Regulations
- Health education seminars
- Flexibility in scheduling
- Motivated self-starter
- Proper labeling
- Drug safety
- Medicare and medicaid process
- Answering customer questions
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB)
- Certified Pharmacy Technician (CPhT)
References
References available upon request.
Timeline
Pharmacy Technician
Walmart Pharmacy
10.2023 - Current
Pharmacy Technician
DLH Solutions
02.2023 - 10.2023
Pharmacy Technician
Medrock Pharmacy
06.2022 - 01.2023
Referral Specialist
Diagnostic Clinic
08.2015 - 10.2015
Pharmacy Technician
Walmart Neighborhood Pharmacy
05.2015 - 06.2022
Child Safety Case Manager
Direction for Living
08.2014 - 08.2015
Care Coordinator
Eau Claire Cooperative Health Center
03.2012 - 08.2014
Walgreen
01.2011 - 12.2011
Student Intern
Kmart Pharmacy
01.2011 - 01.2011
Student Intern
Airport Pharmacy
01.2011 - 01.2011
Medical Case Manager
Richland Primary Health Care
01.2010 - 03.2012
Student Intern
Richland Primary Health Care
01.2009 - 01.2009
- Certified by the Pharmacy Technician Certification Board (PTCB)
- Certified Pharmacy Technician (CPhT)
License Pharmacy Technician -
Virginia College
Bachelor Degree - Social Work
Benedict College
Associate of Science - Pharmacy
Trident Technical College
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