Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Daphne Ann Adams

Daphne Ann Adams

Saint Paul,MN

Summary

Dedicated and customer-focused professional with extensive experience in receptionist roles, customer service, and peer support. Known for exceptional communication skills and the ability to create a welcoming and organized environment. Highly skilled in administrative tasks, including data entry, filing, and adherence to company policies. Passionate about helping others and committed to providing excellent service while fostering positive relationships. Seeking a full-time, long-term position where I can contribute meaningfully and grow within the company.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Certified Peer Recovery Specialist

Kryos
Minneapolis
08.2023 - Current
  • Provide empathetic support to individuals on their path to recovery, Collaborate with healthcare professionals to develop effective care plans, Facilitate support groups and community outreach programs

Receptionist

Fury Motors
Stillwater
11.2023 - 06.2024
  • Greeted Customers, Answered all calls and forwarded them to appropriate person, Took Payments, Filed all repair orders and closed them out, Various other duties such as mail and ordering office supplies

Account Manager

Rove Pest Control
Oakdale
01.2023 - 07.2023
  • Managed client relationships and customized pest control plans, Coordinated service scheduling and upsold additional services, Resolved client issues and ensured compliance with regulations

Caregiver

Papa
Saint Paul
05.2022 - 01.2023
  • Provided compassionate care and assistance to clients

Manager

Payday Loan
Hudson, WI
02.2015 - 08.2017
  • Managed financial objectives and led the team to achieve goals

Sales Associate

JCPenney
Maple Grove
06.2011 - 11.2014
  • Engaged with customers and promoted store benefits

Education

High School Diploma -

Rogers High School
Rogers, AR

Bachelors in Psychology - Ongoing -

Capella University
Minneapolis, MN

Skills

  • Excellent communication and interpersonal skills
  • Detail-oriented and organized
  • Creative problem-solving
  • Client relationship management
  • Sales and upselling techniques
  • Regulatory compliance
  • Team collaboration
  • Record keeping and documentation
  • Educational outreach and support
  • Time management and scheduling

Certification

Certified Peer Recovery Specialist (CPRS), State of Minnesota, 07/2023

Timeline

Receptionist

Fury Motors
11.2023 - 06.2024

Certified Peer Recovery Specialist

Kryos
08.2023 - Current

Account Manager

Rove Pest Control
01.2023 - 07.2023

Caregiver

Papa
05.2022 - 01.2023

Manager

Payday Loan
02.2015 - 08.2017

Sales Associate

JCPenney
06.2011 - 11.2014

High School Diploma -

Rogers High School

Bachelors in Psychology - Ongoing -

Capella University
Daphne Ann Adams