Daphne Andre
Pikesville,MD
Summary
Results-oriented professional with strong communication skills seeking a challenging position for skill utilization and advancement.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Pay Processing representative/ Billing and Payment
Element Fleet
Sparks, MD
11.2005 - Current
- Updated ATA codes to facilitate easier invoice processing
- Processed maintenance invoices for national accounts from US and Canadian suppliers
- Managed response evaluations to ensure timely payments
- Document outstanding invoices with a 40-day timeline
- Handle comprehensive productivity records for daily assignments and payments
- Sort and process maintenance and vehicle of choice rentals for the US and Canada that come electronically or emailed from suppliers.
- Validated manual invoice revisions to maintain billing precision.
- Processed monthly ACH payments in SAP for rentals
- Manage rental service requests within Servicecloud National inquiry folder.
- Reviewed outstanding invoices within DSINE502/504 reports
- Generate payment letters for US and CN maintenance rentals paid during the month
- Conducted historical rental payment analysis for FPS
- Managed adjustments for incorrectly paid transactions
- Managed ARLC US checks for Dealer, National accounts and rentals paid incorrectly
- Rectified incorrect or duplicate billing for Canadian maintenance rentals
- Respond to customer calls about payment information
- Processed rentals and national accounts through manual online entry using Extra
- Distributed Bar 11 duplicate report to validate business charges
- Implemented charge codes for business billing of new products
- Instructed new employees on company processes for national accounts
- Manage the team's weekly national account.
- Delivered consistent daily report generation to assist analysts
- Executed Dealer Balancing report as analyst backup
Data Entry-Keypunch dept
Accurecord/Transamerica Deer Park
, NY
10.2000 - 06.2005
- Managed incoming calls in reception area when needed
- Processed loan applications related to 401k plans and contributions
- Handled diverse tasks requested by the president.
- Reconciled monetary transactions
- Assisted with the receptionist when needed.
Dealer Invoice Analyst-Billing and Payment Dept
- Input codes essential for data processing
- Handle bills from suppliers in the US and Canada for vehicular services
- Send letters to suppliers through mail in cases of process failure
- Utilized Supplier Interactive for invoice entry
- Matched and updated previously paid invoices
- Investigated invoices marked non-payable and validated details for processing
- Dispatched National invoices to National accounts
- Updated supplier data efficiently.
- Counted and allocated car washes from US and Canada for handling
- Processed maintenance invoices for Zip Cars in San Francisco through credit card payments
- Managed Wex invoice processing during absences
- Routed unidentified Wex invoices to corporate for account identification
- Sorted and bundled supplier invoices received by the department for processing
- Processed supplier invoices related to forklifts delivered through mail and fax
- Managed spreadsheets tracking invoices for zip cars, forklifts, and car washes
- Processed 30-32 invoices daily
Education
CCBC-Baltimore
MDEarly childhood Ed
Suffolk Community College-Brentwood
NYSkills
- Microsoft Office Proficiency
- GEAC, Mainframe, Kofax, Managed Maintenance, Supplier Interactive, Contact Navigator, Dbeaver and SPIN
- Typing Proficiency: 65 WPM
- Yellow Belt Proficiency in Lean Six Sigma
- McKinsey Leadership Certification
Certification
- Cretified Lean Six Sigma Yellow Belt
- Certified Mckinsey Leadership program
Timeline
Pay Processing representative/ Billing and Payment
Element Fleet
11.2005 - Current
Data Entry-Keypunch dept
Accurecord/Transamerica Deer Park
10.2000 - 06.2005
Dealer Invoice Analyst-Billing and Payment Dept
CCBC-Baltimore
Early childhood Ed
Suffolk Community College-Brentwood