Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Daphne Andre

Pikesville,MD

Summary

Results-oriented professional with strong communication skills seeking a challenging position for skill utilization and advancement.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Pay Processing representative/ Billing and Payment

Element Fleet
Sparks, MD
11.2005 - Current
  • Updated ATA codes to facilitate easier invoice processing
  • Processed maintenance invoices for national accounts from US and Canadian suppliers
  • Managed response evaluations to ensure timely payments
  • Document outstanding invoices with a 40-day timeline
  • Handle comprehensive productivity records for daily assignments and payments
  • Sort and process maintenance and vehicle of choice rentals for the US and Canada that come electronically or emailed from suppliers.
  • Validated manual invoice revisions to maintain billing precision.
  • Processed monthly ACH payments in SAP for rentals
  • Manage rental service requests within Servicecloud National inquiry folder.
  • Reviewed outstanding invoices within DSINE502/504 reports
  • Generate payment letters for US and CN maintenance rentals paid during the month
  • Conducted historical rental payment analysis for FPS
  • Managed adjustments for incorrectly paid transactions
  • Managed ARLC US checks for Dealer, National accounts and rentals paid incorrectly
  • Rectified incorrect or duplicate billing for Canadian maintenance rentals
  • Respond to customer calls about payment information
  • Processed rentals and national accounts through manual online entry using Extra
  • Distributed Bar 11 duplicate report to validate business charges
  • Implemented charge codes for business billing of new products
  • Instructed new employees on company processes for national accounts
  • Manage the team's weekly national account.
  • Delivered consistent daily report generation to assist analysts
  • Executed Dealer Balancing report as analyst backup

Data Entry-Keypunch dept

Accurecord/Transamerica Deer Park
, NY
10.2000 - 06.2005
  • Managed incoming calls in reception area when needed
  • Processed loan applications related to 401k plans and contributions
  • Handled diverse tasks requested by the president.
  • Reconciled monetary transactions
  • Assisted with the receptionist when needed.

Dealer Invoice Analyst-Billing and Payment Dept
  • Input codes essential for data processing
  • Handle bills from suppliers in the US and Canada for vehicular services
  • Send letters to suppliers through mail in cases of process failure
  • Utilized Supplier Interactive for invoice entry
  • Matched and updated previously paid invoices
  • Investigated invoices marked non-payable and validated details for processing
  • Dispatched National invoices to National accounts
  • Updated supplier data efficiently.
  • Counted and allocated car washes from US and Canada for handling
  • Processed maintenance invoices for Zip Cars in San Francisco through credit card payments
  • Managed Wex invoice processing during absences
  • Routed unidentified Wex invoices to corporate for account identification
  • Sorted and bundled supplier invoices received by the department for processing
  • Processed supplier invoices related to forklifts delivered through mail and fax
  • Managed spreadsheets tracking invoices for zip cars, forklifts, and car washes
  • Processed 30-32 invoices daily

Education

CCBC-Baltimore
MD

Early childhood Ed

Suffolk Community College-Brentwood
NY

Skills

  • Microsoft Office Proficiency
  • GEAC, Mainframe, Kofax, Managed Maintenance, Supplier Interactive, Contact Navigator, Dbeaver and SPIN
  • Typing Proficiency: 65 WPM
  • Yellow Belt Proficiency in Lean Six Sigma
  • McKinsey Leadership Certification

Certification

  • Cretified Lean Six Sigma Yellow Belt
  • Certified Mckinsey Leadership program

Timeline

Pay Processing representative/ Billing and Payment

Element Fleet
11.2005 - Current

Data Entry-Keypunch dept

Accurecord/Transamerica Deer Park
10.2000 - 06.2005

Dealer Invoice Analyst-Billing and Payment Dept

CCBC-Baltimore

Early childhood Ed

Suffolk Community College-Brentwood

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Daphne Andre