Daphne Arreaga Delgado
GARLAND,TX
Summary
Dedicated Animal Health and Wellness Professional with expertise in providing care, exercise, and addressing basic needs. Enhanced team performance through effective leadership and training of new employees in retail environments. Delivered exceptional customer service as a Cashier, ensuring efficient transactions and promoting customer satisfaction while maintaining organized workspaces.
Overview
3
3
years of professional experience
Work History
Kennel Attendant
Hounds Town USA
Sunnyvale, Texas
07.2026 - Current
- Monitored dog playgroups at Hounds Town USA daycare and boarding facility.
- Fed dogs according to owner instructions and kennel schedules.
- Cleaned kennels, play areas, and common spaces daily.
- Bathed dogs and brushed coats before pickup.
- Followed safety protocols when handling large or aggressive animals.
- Cleaned and sanitized kennels, cages, runs, and play yards.
- Provided tender loving care to all animals in the facility.
- Ensured cleanliness of work areas, including grooming stations and office spaces. of work areas including grooming stations, office space, storage areas.
- Maintained clean and orderly play yards, kennels and cages.
- Performed basic grooming services such as brushing fur coats and trimming nails.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cashier
Goodwill
Garland, Texas
10.2025 - 07.2026
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated point-of-sale system for cash, card, and gift transactions
- Processed customer payments quickly and returned exact change and receipts.
- Accepted cash and credit card payments, issued receipts and provided change.
- Balanced cash drawer and handled register money following store policy
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Maintained clean checkout area and organized nearby displays
- Greeted customers and answered any questions they had about the store's products and services.
- Greeted shoppers and provided friendly customer service at checkout
- Answered customer questions about sales floor, donations, and store services
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Supported store team with restocking, recovery, and merchandise sorting
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Built and maintained productive relationships with employees.
Sales Associate
Journeys
Mesquite
11.2023 - 10.2025
- Assisted Journeys customers with footwear selection and fit guidance
- Processed sales transactions using store POS system
- Recommended products through strong brand and style knowledge
- Replenished stock and organized sales floor displays
- Supported opening and closing store procedures
- Resolved customer questions with friendly, professional service
- Promoted Journeys products through suggestive selling conversations
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Poteet High School
Mesquite, TXSkills
- Animal care
- Customer service
- Clear communication
- Team collaboration
- Attention to detail
- Multitasking
- Time management
- Inventory and merchandising
- Inventory sorting
- Cash register operation
- POS system
- Cash handling
- Honest and dependable
- Continuous improvement
- Listening skills
- Bilingual
- Teamwork
- Responsibility
- Communication
- POS system
Timeline
Kennel Attendant
Hounds Town USA
07.2026 - Current
Cashier
Goodwill
10.2025 - 07.2026
Sales Associate
Journeys
11.2023 - 10.2025
Poteet High School