Daphne Bankston
Fort Worth,TX
Summary
Highly organized and resourceful professional with experience coordinating time-sensitive priorities, managing communication with more than 100 external contacts, maintaining detailed records, and resolving unexpected issues in fast-paced environments. Brings strong communication, relationship-building, and problem-solving skills, along with proficiency in Microsoft Office.
Overview
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Vendor Management Associate
Arlington International Aviation Products
Arlington, TX
09.2025 - Current
- Manage ongoing communication with more than 100 suppliers, serving as a primary point of contact regarding orders, deadlines, pricing, and delivery needs.
- Track numerous open purchase orders and follow-up requirements while prioritizing urgent requests and changing deadlines.
- Anticipate potential order issues, investigate solutions, and escalate concerns when additional action is required.
- Expedite time-sensitive orders and negotiate associated fees while considering cost, urgency, and operational needs.
- Build productive professional relationships with vendors while handling competing priorities independently.
Inventory Manager & Customer Service Representativ
Leaves Bakery and Books
Fort Worth, Texas
04.2022 - 09.2025
- Managed inventory and purchasing needs across bakery, retail, tea, and book product categories.
- Created an Excel-based inventory system to organize stock information, monitor usage, and identify upcoming purchasing needs.
- Coordinated with suppliers and employees to address shortages, substitutions, and other unexpected needs.
- Prioritized purchasing requirements in a fast-moving environment where availability and business needs frequently changed.
- Trained employees on inventory procedures, documentation, and organizational standards.
- Provided attentive customer service while balancing customer requests, production responsibilities, and changing daily priorities.
- Responded to questions and order concerns with professionalism, patience, and sound judgment.
- Prepared and packaged customer orders accurately while meeting quality and presentation standards.
- Maintained organized retail and work areas and ensured products were restocked as needed.
- Trained new employees on customer service expectations, daily procedures, and product handling.
Education
Bachelor of Arts - Cinematic Arts
The University of Texas At Arlington
Arlington, TX 08.2021 - 12.2024
Skills
Schedule Management
Written and Verbal Communication
Recordkeeping
Problem Solving
Microsoft Word, Excel, and Outlook
Client and Customer Service
Adaptability
Timeline
Vendor Management Associate
Arlington International Aviation Products
09.2025 - Current
Inventory Manager & Customer Service Representativ
Leaves Bakery and Books
04.2022 - 09.2025
Bachelor of Arts - Cinematic Arts
The University of Texas At Arlington
08.2021 - 12.2024