Kendall Montiegel
Austin
Summary
Detail-oriented and highly organized professional with a strong background in vendor management, operations, and administrative coordination within fast-paced environments. Known for balancing multiple priorities, managing scheduling and communication across stakeholders, and driving processes forward without sacrificing quality.
Overview
21
21
years of professional experience
Work History
Vendor Management Associate
Kairos Living
Austin
12.2024 - Current
- Lead end-to-end onboarding, including contracts, pricing, compliance, and workflow training.
- Schedule and lead onboarding, training, and performance calls, ensuring alignment and strong relationships.
- Drive vendor acquisition through strategic research and outreach, expanding coverage and supporting growth.
- Coordinate across internal teams and vendors to align on timelines, priorities, and urgent needs.
- Assign work orders based on vendor capacity and performance metrics.
- Cultivated relationships through consistent communication, KPI reviews, and performance coaching.
- Resolve invoicing issues, improving accuracy and reducing rejections.
- Analyze operational data to identify trends, root causes, and process improvements.
Vendor Management
RPM Living
Austin
03.2024 - 12.2024
- Optimized vendor processes to reduce costs.
- Facilitated communication between teams and vendors to ensure alignment.
- Negotiated contracts and strengthened relationships.
- Audited invoices to identify and resolve discrepancies.
- Supported AP/AR processes and documentation.
- Maintained organized documentation and resolved service issues efficiently.
Sales Processing Manager
Complete Book & Media Supply, LLC
Cedar Park
03.2011 - 03.2024
- Sourced bids and prepared competitive quotes, increasing annual sales.
- Created team schedules and processes to meet and exceed performance goals.
- Evaluated and improved workflows to increase efficiency and profitability.
- Managed daily operations, including scheduling workflows, prioritizing orders, and meeting deadlines.
- Managed purchase orders, invoicing, and contracts (GSA, state, and cooperative agreements).
- Built vendor relationships, negotiated pricing, and resolved discrepancies.
- Coordinated with vendors and shipping carriers to resolve shipment issues.
- Identified recurring issues and implemented preventative solutions.
- Took on additional departments and responsibilities, improving overall operations.
Customer Service Representative
Optimistic Enterprises
Cedar Park
01.2005 - 02.2011
- Delivered customer support, resolving service issues to enhance customer satisfaction.
- Managed accounts, orders, and payments.
- Maintained accurate records and processed returns promptly to facilitate customer needs.
Education
High School Diploma -
Lake Travis High School
Skills
- Calendar & Meeting Coordination
- Contract & Vendor Management
- Executive & Stakeholder Support
- KPI Tracking & Reporting
- Strategic Planning
- Account Relationship Management
- Process Improvement
- Customer Service Excellence
- Microsoft Office Suite
- Yardi
- Salesforce
- NetVendor
- RealPage
- Zendesk/Fresh Desk
- Epicor Prophet 21
- Asana
- Power BI
- SharePoint Online
Timeline
Vendor Management Associate
Kairos Living
12.2024 - Current
Vendor Management
RPM Living
03.2024 - 12.2024
Sales Processing Manager
Complete Book & Media Supply, LLC
03.2011 - 03.2024
Customer Service Representative
Optimistic Enterprises
01.2005 - 02.2011
High School Diploma -
Lake Travis High School