Daphne Beasley
Medical Assistant
Yulee,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Team Leader / Medical Assistant
Millennium Physicians Group
1132 South 14th Street Fernandina Beach, Fl
06.2023 - Current
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Front Office Team Leader
Dr. Edward Tribuzio
1340 South 14th Street Fernandina Beach, Florid
05.2015 - 06.2023
- Ensured compliance with safety regulations by regularly reviewing policies, procedures, and staff training programs.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer inquiries.
Education
High School Diploma -
Nassau Christian School
Yulee, FL 05.2001 -
Skills
Quality Improvement
Coaching
Overtime Management
Work Planning
Client Service
Shift Scheduling
Documentation And Reporting
Cash Handling
Complaint resolution
Mentoring
Team Supervision
Attention to Detail
Timeline
Team Leader / Medical Assistant
Millennium Physicians Group
06.2023 - Current
Front Office Team Leader
Dr. Edward Tribuzio
05.2015 - 06.2023
High School Diploma -
Nassau Christian School
05.2001 -