Daphne Beasley
Medical Assistant
Yulee,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Team Leader / Medical Assistant
Millennium Physicians Group
06.2023 - Current
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Front Office Team Leader
Dr. Edward Tribuzio
05.2015 - 06.2023
- Ensured compliance with safety regulations by regularly reviewing policies, procedures, and staff training programs.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer inquiries.
Education
High School Diploma -
Nassau Christian School
Yulee, FL 05.2001 -
Skills
Quality Improvement
Coaching
Overtime Management
Work Planning
Client Service
Shift Scheduling
Documentation And Reporting
Cash Handling
Complaint resolution
Mentoring
Team Supervision
Attention to Detail
Timeline
Team Leader / Medical Assistant
Millennium Physicians Group
06.2023 - Current
Front Office Team Leader
Dr. Edward Tribuzio
05.2015 - 06.2023
High School Diploma -
Nassau Christian School
05.2001 -