Daphne Brothers
Kathleen,GA
Summary
Upbeat, customer-focused Sales Associate that is flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Great with kids of all ages and exceptionally interactive even while being thrown into unforeseen circumstances. Able to remain calm and level headed in complex conditions.
Overview
1
1
year of professional experience
Work History
Team Member
Vector
Atlanta, GA
05.2023 - 07.2023
- Answered incoming calls in a timely and professional manner.
- Utilized problem-solving skills to resolve customer concerns quickly and efficiently.
- Maintained call logs and records of customer interactions while adhering to company policies and procedures.
- Coordinated and scheduled appointments with clients, customers, and vendors.
- Maintained accurate records of meeting times and locations.
- Provided administrative support to ensure the smooth running of office operations.
- Entered data into database systems accurately and efficiently.
- Updated contact lists on a regular basis to ensure accuracy of information provided to colleagues, clients.
Associate
Publix Super Markets Inc
Warner Robins, GA
09.2022 - 07.2023
- Processed shipments received from vendors according to established protocols.
- Helped customers locate items within the store using the inventory system.
- Assisted customers with selecting items and answering questions about products.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Researched information related to merchandise availability or pricing.
- Maintained an up-to-date knowledge of store promotions, specials, events..
- Ensured compliance with company safety regulations at all times while on the job.
- Built relationships with customers by providing friendly customer service.
- Answered customer questions and provided store information.
- Built and maintained relationships with peers and upper management to drive team success.
- Supported management team to facilitate task completion and meet performance goals.
- Arranged and stocked new merchandise following placement directions.
- Stocked sales floor and assisted in product movement and merchandising plans.
- Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
Education
High School Diploma -
Northside High School
Warner Robins, GA05-2023
Some College (No Degree) - Business Administration and Management
Kennesaw State University
Kennesaw, GASkills
- Program Support
- Data Entry
- Management Support
- Customer Service
- Computer Skills
- Customer Engagement
- Research abilities
- Proposal Writing
- Customer Relationship Management (CRM)
- Oral communication
- Customer interaction
- Attention to Detail
- Teamwork and Collaboration
- Remote Office Availability
- Troubleshooting
- Microsoft Office
- Problem-Solving
- Networking
- Flexible and Adaptable
- Excellent Communication
- Child Care
- Relationship Building
- Creative
- Choreographically inclined
Community Service
- Choreographed cheers and dances
- Taught cheers to girls from elementary to middle school
- Traveled with middle school cheerleaders to cheer and battle in a basketball tournament game in recognition of Joe Wolfolk
- Coached middle school girls to cheer at a community basketball game at Fellowship Baptist in Warner Robins
- Organizing game day instructions
- Teaching elementary/middle school girls to cheer at a community showcase
Timeline
Team Member
Vector
05.2023 - 07.2023
Associate
Publix Super Markets Inc
09.2022 - 07.2023
High School Diploma -
Northside High School
Some College (No Degree) - Business Administration and Management
Kennesaw State University