Daphne Bush
Chicago,FL
Overview
13
13
years of professional experience
1
1
Certification
Summary
Friendly Bartender skilled in delivering exceptional customer service and maintaining organized work areas in fast-paced environments. Demonstrated ability to exceed customer expectations while managing high volumes of patrons with poise and a sense of humor. Built a strong reputation for consistently providing quality service in various food and beverage establishments.
Work History
Bartender
The Kennedy Cocktail Lounge
Pensacola, FL
11.2023 - 05.2026
- Mixed cocktails and crafted classic drinks to guest preferences.
- Managed bar inventory and restocked liquor, beer, and garnishes.
- Maintained clean bar stations and sanitized glassware throughout service.
- Recommended beverages and paired drinks with menu offerings.
- Resolved guest concerns calmly while sustaining efficient service flow.
Bartender
The Burrow (Odd Colony)
Pensacola, FL
01.2024 - 06.2024
- Opened the restaurant.
- Processed cash and card transactions accurately through point-of-sale system.
- Coordinated with servers and kitchen staff to support timely orders.
- Served high customer volumes during special events, nights, and weekends.
- Followed responsible alcohol service standards and verified guest identification.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Assistant Coach
Seastars Aquatics
Pensacola, FL
03.2022 - 05.2024
- Provided customer service and leadership support to enhance team dynamics.
- Supported age-group practices by demonstrating stroke technique, turns, and start mechanics.
- Monitored pool deck safety and reinforced aquatic rules during training sessions and meets.
- Assisted head coach with daily practice setup, equipment organization, and lane management.
Bartender/Server
Khon’s on Palafox
Pensacola, FL
09.2021 - 02.2023
- Demonstrated expertise in Sake, Beer, and Wine selection and service.
- Facilitated training sessions for team members.
Bartender/Server
Hawkers Asian Street Fare
St. Petersburg, FL
01.2021 - 09.2021
- Mixed cocktails and poured beverages accurately while following recipe standards and bar procedures.
- Greeted guests promptly and delivered attentive table service in fast-paced dining environment.
- Recommended menu items, specials, and drinks to enhance guest experience and increase sales.
- Verified IDs and followed responsible alcohol service and safety requirements.
Leadership Experience
Lazy Moon Pizza
Orlando, FL
09.2017 - 12.2020
- Assisted in team leadership and operations as Assistant Manager, supporting staff training and customer service
- Gained diverse experience in serving, bartending, and back of house operations.
- Managed daily service of over 10 draft beers and cocktails, ensuring high customer satisfaction
Head Coach for Water Polo and Swimming
Head of the Aquatics Program at Ocoee High School
01.2018 - 11.2020
- Scheduled games and meets, communicated with students, parents, and coaches daily.
- Directed aquatics program operations, aligning practice plans, meet preparation, and athlete development with school standards.
- Evaluated swimmer performance and adjusted training plans to improve technique, endurance, and race execution.
- Coordinated daily team schedules, pool assignments, and event logistics to maintain consistent program flow.
Senior Lifeguard
Discovery Cove
Orlando, FL
04.2014 - 04.2018
- Leadership Position Control/Dispatch: developed customer service skills through direct interactions, coordinated communication over radios and phones to ensure efficient dispatch, and worked in an office at a desk for two years in emergency dispatch.
- Monitored guest activity throughout aquatic areas, enforcing safety rules and maintaining vigilant hazard awareness.
- Responded quickly to emergencies, delivering CPR, first aid, and rescue support as needed.
- Inspected pools, entry points, and equipment to identify risks and support safe operations.
Drive-Thru Cashier/Team Member
Chick-fil-A
Ocoee, FL
08.2013 - 04.2015
- Enhanced customer service skills through teamwork in a fast-paced environment.
- Greeted guests promptly and took accurate drive-thru orders using point-of-sale system.
- Processed cash and card payments while balancing speed with order accuracy.
- Communicated orders clearly to kitchen staff to support efficient meal preparation.
Education
High School Diploma -
Veritas Academy
Orlando, FLSkills
- Cocktail service
- Mixology techniques
- Food and beverage service
- POS system operation
- Attention to detail
- Inventory management
- Staff training
- Attention to Detail
- Teamwork and collaboration
- Customer service
Certification
- Barsmarts Certified- 2025
- ServSafe Certified- 2025
Timeline
Bartender
The Burrow (Odd Colony)
01.2024 - 06.2024
Bartender
The Kennedy Cocktail Lounge
11.2023 - 05.2026
Assistant Coach
Seastars Aquatics
03.2022 - 05.2024
Bartender/Server
Khon’s on Palafox
09.2021 - 02.2023
Bartender/Server
Hawkers Asian Street Fare
01.2021 - 09.2021
Head Coach for Water Polo and Swimming
Head of the Aquatics Program at Ocoee High School
01.2018 - 11.2020
Leadership Experience
Lazy Moon Pizza
09.2017 - 12.2020
Senior Lifeguard
Discovery Cove
04.2014 - 04.2018
Drive-Thru Cashier/Team Member
Chick-fil-A
08.2013 - 04.2015
High School Diploma -
Veritas Academy