Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Offers progressive experience combined with sound judgement and good problem-solving abilities. .
Overview
12
12
years of professional experience
Work History
Police Officer Recruit
Federal Law Enforcement Training Centers FLETC
11.2023 - 01.2024
Acquired working knowledge of FLETC practices, procedures, equipment and participated in additional training sessions.
Observed routine safety practices when handling firearms and other dangerous weapons.
Completed drills to simulate real-life emergency scenarios.
Acquired defensive tactics and physical conditioning techniques.
Prepared detailed reports summarizing mock incidents observed while on patrol.
Partnered with team members to implement service initiatives and achieve team objectives.
Assistant General Manager
Panera Bread
09.2011 - 11.2023
Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.
Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Motivated, trained, and disciplined employees to maximize performance.
Managed financial aspects of the business, including budgeting, forecasting, inventory, and cost control for optimal profitability.
Ensured a safe working and guest environment to reduce the risk of injury and accidents, OSHA, local health department requirements, and achieved a Food Service Manager Certification for Nassau County on Long Island
Auxiliary Police Officer
Glen Cove Auxiliary Police Department
02.2017 - 09.2022
Built excellent rapport and working relationship with the community to build trust and improve upon communication.
Participated in ongoing training sessions, enhancing personal skills and knowledge relevant to auxiliary policing duties.
Enhanced public safety by conducting regular foot patrols and maintaining vigilance for any suspicious activities.
Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
Ensured the safety and well-being of citizens by providing assistance, information, and direction to those in need during public events or emergencies
Responded to routine and emergency calls during hazardous weather conditions, administer CPR and First Aid as required, assist accident victims under the direction of the Glen Cove Police Department.
Education
Master of Arts - Criminal Justice
John Jay College of Criminal Justice, CUNY
New York, NY
12-2017
Bachelor of Science - Criminal Justice & Law Enforcement
Farmingdale State College, SUNY
Farmingdale, NY
05-2015
Associate of Applied Science - Photography
Fashion Institute of Technology, SUNY
New York, NY
05-2011
Skills
Adult, Child, Infant First Aid/CPR/AED Certified
Clerical Support
Conflict Resolution Techniques
Data Entry
Employee Recruitment Expertise
Employee Scheduling
Exceptional Problem Solver
Filing and Data Archiving
Food Service Background
Inventory Control
Labor and Food Cost Control
Relationship Building and Management
Safety Regulations
Strong Interpersonal Skills
Team Supervision
Training and Development
Timeline
Police Officer Recruit
Federal Law Enforcement Training Centers FLETC
11.2023 - 01.2024
Auxiliary Police Officer
Glen Cove Auxiliary Police Department
02.2017 - 09.2022
Assistant General Manager
Panera Bread
09.2011 - 11.2023
Master of Arts - Criminal Justice
John Jay College of Criminal Justice, CUNY
Bachelor of Science - Criminal Justice & Law Enforcement
Farmingdale State College, SUNY
Associate of Applied Science - Photography
Fashion Institute of Technology, SUNY
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Henry ButtsHenry Butts
Senior Instructor at Federal Law Enforcement Training Centers (FLETC)Senior Instructor at Federal Law Enforcement Training Centers (FLETC)