Daphne Hancock
Monaca,PA
Summary
Skilled accounting professional with strong background in financial reporting, reconciliations, and audits. Adept at leveraging analytical skills and accounting software to drive accuracy and efficiency. Known for effective teamwork, adaptability, and delivering consistent results. Strong communicator with focus on compliance and process improvement.
Overview
29
29
years of professional experience
Work History
Doctor Compensation Analyst
North American Dental Group
Pittsburgh, PA
01.2019 - Current
- -Revamped processes to meet SOX compliance for 425+ doctors
- -Developed contract management system for dependent processes that enhanced reporting capabilities and expedited processing
- -Reduced doctor overpayment balances from $600k to $0 in less than 9 months
- -Provide compensation recommendations to Regional Directors and Recruiters
- -Partner with operation managers to determine root causes and provide solutions
- -Support the onboarding and terminations of doctors
- -Mentor payroll and administrative team members on advanced Microsoft Excel functions
Senior Billing / Financial Analyst
Highmark Blue Cross Blue Shield
Pittsburgh, PA
01.2007 - 01.2019
- -Served as subject matter expert for Spending Accounts
- -Organized and led internal development training seminars related to Spending Accounts
- -Conducted monthly risk and variance analyses reports identifying trends, insights and areas for improvement.
- -Prepared monthly journal entries using PeopleSoft
- -Acted as a liaison between end users and billing system technical analysts to develop enhancements to meet business needs
Owner/Accountant/Office Manager
Exco Inc.
Thornton, CO
01.1997 - 01.2006
- -Developed and implemented all operational accounting procedures
- -Prepared financial statements in accordance with GAAP
- -Tracked fixed assets and prepared depreciation schedules
- -Prepared bank and general ledger account reconciliations
- -Processed payroll, prepared quarterly 941 and yearly W-2 fillings, and prepared 1099 forms
- -Established and maintained relationships with general contractors and negotiated contracts
- -Managed Cash Flows / Accounts payable / Accounts receivable
Education
Bachelor of Science - Accounting
Wester Governors University
Salt Lake City, Utah01-2021
Skills
- Accounts payable and receivable
- Bank reconciliation
- Account reconciliation
- Data analysis
- Financial reporting
- Attention to detail
- Payroll processing
- Cash flow analysis
Timeline
Doctor Compensation Analyst
North American Dental Group
01.2019 - Current
Senior Billing / Financial Analyst
Highmark Blue Cross Blue Shield
01.2007 - 01.2019
Owner/Accountant/Office Manager
Exco Inc.
01.1997 - 01.2006
Bachelor of Science - Accounting
Wester Governors University