Daphne Jeffries
Cake Decorator
BelleviewBelleview,FL
Summary
Dynamic Head Cake Decorator with extensive experience at Walmart, excelling in food safety and quality control. Proven track record of enhancing customer satisfaction through innovative cake designs and effective communication. Successfully managed inventory and reduced waste, driving cost-effective operations while maintaining high standards of excellence in product offerings.
Overview
2026
2026
years of professional experience
Work History
Cake Decorator/deli
Walmart
- Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
- Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
- Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
- Achieved high levels of precision while working with delicate materials such as sugar flowers or edible images.
Head Cake Decorator
Walmart
05.2023 - 11.2025
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Managed material inventory and ordered new materials when needed.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Oversaw budgetary planning for the department, achieving cost-effective operations while maintaining high standards of excellence in product offerings.
- Monitored food safety protocols within the decorating department, ensuring full compliance with local health regulations and company policies at all times.
- Collaborated with bakery team for efficient workflow, resulting in timely order completion and increased productivity.
- Weighed, boxed, and wrapped bakery products.
- Worked with clients to design custom cake decorations.
- Reduced waste by optimizing inventory management, minimizing overstocking of perishable items and ensuring proper rotation practices.
- Developed seasonal promotional offerings to boost sales during traditionally slow periods within the industry.
- Maintained consistency in product quality by implementing strict guidelines for ingredient selection and storage procedures.
- Fulfilled custom cake and decoration orders.
- Worked with customers to define cake vision based on color, theme, size and price.
- Assisted in menu development by contributing creative ideas for specialty cakes based on current consumer trends and preferences.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Innovated new cake decorating trends using various techniques, attracting clientele seeking unique custom designs.
- Provided exceptional customer service through detailed consultations, leading to increased repeat business and referrals.
- Enhanced customer satisfaction by creating visually appealing and intricate cake designs tailored to individual preferences.
- Decorated cakes according to customer requests and themes.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Precisely arranged display cases throughout workday to highlight finished products.
- Packaged and priced each product according to company pricing procedures.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Followed food safety standards when handling ingredients.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Trained new employees on bakery methods and procedures.
- Packaged finished products for sale.
- Managed display cases to verify freshness and attractiveness of products.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Replenished bakery items in display cases.
Education
High School Diploma - Art
Garfield High
Woodbridge, VAHairdresser
Ba School of Cosmetology
Woodbridge, VA12.1984
Skills
Food safety
Visual merchandising
Strong communication skills
Food handling safety
Food production
Design Techniques
Quality control analysis
Timeline
Head Cake Decorator
Walmart
05.2023 - 11.2025
Cake Decorator/deli
Walmart
High School Diploma - Art
Garfield High
Hairdresser
Ba School of Cosmetology