Daphne Kenon
Chesapeake,VA
Summary
Well-qualified product management professional familiar with agile and scrum systems and how to effectively manage product development timelines. Effective at making important team decisions focused on moving products through planning, pre-production and production phases.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Product Owner
Division of Child Support Enforcement
Richmond, Virginia
10.2020 - Current
- Assess the business value of new features before implementation.
- Collaborate with development teams to ensure successful delivery of products.
- Champion Agile and Scrum methodologies to promote a culture of rapid iteration and feedback.
- Prioritize and managed product backlog to maximize value and align with stakeholder expectations.
Program Evaluation & Monitoring Analyst
Division of Child Support Enforcement
Richmond, VA
03.2016 - 10.2020
- Identified opportunities for process improvements across the division.
- Maintained accurate records of all data collected during analysis processes.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Child Support Enforcement Senior
Division of Child Support Enforcement
VA Beach , VA
06.2011 - 03.2016
- Maintained detailed records of all case activities in compliance with state laws and regulations.
- Prepared correspondence, subpoenas, affidavits, motions, pleadings and other legal documents as needed.
- Reviewed existing orders periodically to ensure compliance with current laws and regulations.
- Initiated wage garnishment proceedings when necessary.
- Assisted in the preparation of evidence for court hearings related to enforcement actions.
Court Specialist
Division of Child Support Enforcement
VA Beach, VA
07.1996 - 06.2011
- Verified accuracy of case documents prior to submission to ensure compliance with relevant laws and regulations.
- Advised litigants on procedural matters related to their cases including filing deadlines, document requirements and payment options.
- Assisted attorneys in preparing for trials by gathering necessary materials from government offices or other sources.
- Advised supervisors, judges and other office members on records, case status and other developments, alerting of approaching deadlines and procedural requirements.
Education
Bachelor of Science - Business Information Systems
Virginia State University
Petersburg, VA05-1985
Skills
- Leadership Skills
- Organizational Skills
- Customer Empathy
- Scrum Methodology
- Product Planning
- Computer Skills
- Problem-Solving
- Facilitator
- Analytical Skills
- Effective Communication
- Decision-Making
- Time management abilities
- Organizational Skills
- Teamwork and Collaboration
Certification
- Ceritfied Product Owner
- Certified Scrum Master
- Certified Life Coach
Timeline
Product Owner
Division of Child Support Enforcement
10.2020 - Current
Program Evaluation & Monitoring Analyst
Division of Child Support Enforcement
03.2016 - 10.2020
Child Support Enforcement Senior
Division of Child Support Enforcement
06.2011 - 03.2016
Court Specialist
Division of Child Support Enforcement
07.1996 - 06.2011
Bachelor of Science - Business Information Systems
Virginia State University
- Ceritfied Product Owner
- Certified Scrum Master
- Certified Life Coach
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