Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELVIN E. ROWELL

Charlotte,NC

Summary

Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

13
13
years of professional experience

Work History

Product Owner

Bank Of America
Charlotte, NC
03.2021 - Current
  • Acted as the liaison between the product, technical teams and the data management stakeholders to identify requirements and priorities to help meet business objectives.
  • Led an 8-person product development team through design, communication and implementation of a new enterprise data incident management platform prior to the regulatory deadline.
  • Owned and prioritize the backlog according to business value and stakeholder input.
  • Translated high level strategy and product vision into features, epics and user stories
  • Facilitated user acceptance testing to improve product quality, resulting in an 80% decrease in post production defects.

Data Governance Consultant

Bank Of America
Charlotte, NC
03.2019 - 03.2021

Provided Data Management principals and tenant guidance and insight across GBAM Technology teams.

Work closely with business and technology partners to provide data governance and understand data domain requirements and issues

Works closely with business and technology partners to define and maintain application metadata across data domains

Provide guidance on development and implementation of data quality rules, monitoring of data quality and helps drive data analysis, data quality improvement and issue resolution

Participate in agile scrum activities to implement strategic Data Management capabilities.

Product Owner /Business Systems Analyst

WELLS FARGO
Charlotte, NC
03.2015 - 04.2019
  • Led cross functional team of 8 to implement to implement solutions to meet operational risk objectives for new features for the recently implemented Archer RSA Governance, Risk, Compliance platform.
  • Improved the performance of ingesting large volumes of data from enterprise data sources into Operational Risk Data Warehouse, thus reducing the time data is made available for reporting by 30%.
  • Performed data analysis using SQL Server
  • Coordinated deployments across all environments while adhering to Wells Fargo’s strict change management standards.
  • Facilitated requirements gathering meetings and data mapping sessions to understand business needs.
  • Researched and resolved issues regarding integrity of data flow into Operational Risk Data Warehouse.

Business Systems Consultant

WELLS FARGO ADVISORS
Charlotte, NC
10.2009 - 03.2015
  • Supported Brokerage Technology Customer Relationship Management (CRM) application required to track all customer interactions across 5 Wells Fargo contact center sites.
  • Documented requirements and test plans to improve product quality to ensure business objectives are met.
  • Developed flowcharts and diagrams to describe and lay out logical operational steps.
  • Participated in projects to upgrade and integrate infrastructure to improve PeopleSoft functionality based on the specified requirements.


Education

MBA - Information Systems Management, Project Management

Keller Graduate School of Management
Charlotte, NC
12.2016

Bachelor of Arts - Management Information Systems

Queens University of Charlotte
Charlotte, NC
05.2012

Skills

  • Change Management
  • Team Leadership
  • User Validation
  • Agile and Scrum
  • Excel
  • SQL Server
  • Atlassian JIRA
  • Collaboration and Teamwork
  • Scaled Agile Framework
  • Decision Making
  • Leadership skills

Timeline

Product Owner

Bank Of America
03.2021 - Current

Data Governance Consultant

Bank Of America
03.2019 - 03.2021

Product Owner /Business Systems Analyst

WELLS FARGO
03.2015 - 04.2019

Business Systems Consultant

WELLS FARGO ADVISORS
10.2009 - 03.2015

MBA - Information Systems Management, Project Management

Keller Graduate School of Management

Bachelor of Arts - Management Information Systems

Queens University of Charlotte
MELVIN E. ROWELL