Daphne Rodriguez
Sarasota,FL
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2026
2026
years of professional experience
Work History
Caregiver
Self Employed
01.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Key Holder
Towne Park
05.2023 - 01.2024
- Built positive customer rapport for courteous, friendly and professional service.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
- Handled cash while keeping organized
Retail Sales Associate
CHAMPS
07.2022 - 05.2023
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
Retail Sales Associate and Cashier
DSW Shoe Warehouse
2021 - 2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Sales Associate
Hollister
2020 - 2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
No Degree - Nursing
Arizona College of Nursing
Sarasota, FL12-2027
High School Diploma -
Booker High School
Sarasota, FL05-2023
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Customer service
- Teamwork and collaboration
- Cash handling
- Money handling
- Organization
- Reliability and punctuality
Timeline
Caregiver
Self Employed
01.2024 - Current
Key Holder
Towne Park
05.2023 - 01.2024
Retail Sales Associate
CHAMPS
07.2022 - 05.2023
Retail Sales Associate and Cashier
DSW Shoe Warehouse
2021 - 2022
Sales Associate
Hollister
2020 - 2021
No Degree - Nursing
Arizona College of Nursing
High School Diploma -
Booker High School
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