Daphne Striplin
CUMBERLAND,MD
Summary
Adept at fostering educational growth and managing health-related needs, I leveraged behavior management techniques and medical knowledge at Health Matters Urgent Care to enhance patient care and family life. Skilled in coordinating activities and medical appointments, I significantly improved household efficiency and patient satisfaction.
Overview
12
12
years of professional experience
Work History
Family Manager
Self
06.2018 - Current
- Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
- Maintained a clean and organized household for improved efficiency and stress reduction.
- Coordinated daily activities, ensuring punctual attendance at school, appointments, and extracurricular activities.
- Managed medical appointments, ensuring each family member received appropriate care while maintaining comprehensive records of health-related information.
- Fostered independence in children by teaching them essential life skills such as time management, organization, and self-care techniques.
- Served as liaison between children''s schools, instructors, coaches, or other service providers to ensure seamless coordination of resources/supports required by the family unit effectively addressed everyone''s needs.
- Attended to the emotional well-being of each family member, providing support during challenges and celebrating accomplishments.
- Assisted children in their academic growth with dedicated homework help sessions and tutoring when needed.
Medical Assistant
Health Matters Urgent Care
08.2012 - 05.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Education
Associate Of Applied Science - Radiologic Technology
Allegany College of Maryland
Cumberland, MDSkills
Behavior management techniques
Housekeeping
Home school programs familiarity
Activity Planning
Child Supervision
Infant, toddler and preschool curricula
Early Childhood Education
Timeline
Family Manager
Self
06.2018 - Current
Medical Assistant
Health Matters Urgent Care
08.2012 - 05.2018
Associate Of Applied Science - Radiologic Technology
Allegany College of Maryland