Daphne Tillman
Pass Christian,MS
Summary
To obtain employment with a company that offers a friendly and positive atmosphere, to learn new skills and implement my own for the betterment of the organization. To always deliver high quality work performance as a long term team player. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
20
20
years of professional experience
Work History
Company Representative/ Delivery Driver
Sagan Wholesale
Gulfport, MS
01.2021 - Current
- Provide excellent Customer Service
- Communicate effectively with customers and team members alike
- Answer phone
- Gather accurate customer details to create new member accounts, (Data Entry)
- Collect orders, correctly pull items for multiple orders for invoicing
- Maintain delivery schedule, deliver products to customers
- Collect payments (Accounts Receivable)
- Process Returns
- Post payments
- Receive shipments, check for accuracy of order and warehouse items (Attention to detail)
Lead Supervisor Detail Department / Receptionist / Retail Sales Associate
Camping World
Biloxi, MS
01.2015 - 01.2020
- Collaborate with managers for inventory of sold and lot units
- Ensure that units have passed the Predelivery Inspection (PDI) process
- Maintain PDI Employee schedule and Delivery Calendar
- Fill out New Customer packages for Customer and manager
- Provide Excellent Customer service
- Assist immediate manager or supervisor and other employees as needed
- Communicate effectively with customers and team members
- Operate a multi-line phone system
- Assist General Manager, other team members to meet expected goals
- Opening and Closing store, Deposits and Reports
- Stock and zone assigned area/store, assist Merchandiser with plan-o-grams
Office Manager, Administrative Assistant
Creative Solutions
Picayune, MS
01.2008 - 01.2015
- Reception, Call intake, Sales and Customer Service
- Communicate effectively with multiple companies to plan meetings for sales
- Maintain calendars for CEO
- Accounts Payable / Receivable
- Contacted suppliers to order inventory, materials and supplies
- Records / Calendar/ Email management (Weekly, Monthly, Annually)
Secretary Administrative Assistant
Fazzio's Home and Farm Center
Gulfport, MS
01.2006 - 01.2008
- Data Entry
- Call intake
- Customer Assistance
- Accounts Receivable/ Records management
- Reports & Payroll
Front Desk Reception
Jarrard Insurance
Gulfport, MS
01.2005 - 01.2006
- Handled Multifaceted Clerical Tasks
- Personal and Commercial Insurance Sales (Auto, Home, Business and Life)
- Examine policies to ensure information is entered into the database accurately
- Take personal and confidential information to give quotes, assist customer with needed policy information
- Data Entry
- Call intake
- Customer Assistance
- Filed for lost vehicle titles
- Filing and Records Management
- Receive payments from policy-holders
Education
GED -
JB Pennington
Blountsville, AL05-1989
Skills
- Fact-checking
- Scheduling
- Strong negotiation skills
- Goal-oriented mindset
- Compliance management
Quotes
- Only the wisest and stupidest of men Never Change.
- Strive not to be a success, but of Value.
Timeline
Company Representative/ Delivery Driver
Sagan Wholesale
01.2021 - Current
Lead Supervisor Detail Department / Receptionist / Retail Sales Associate
Camping World
01.2015 - 01.2020
Office Manager, Administrative Assistant
Creative Solutions
01.2008 - 01.2015
Secretary Administrative Assistant
Fazzio's Home and Farm Center
01.2006 - 01.2008
Front Desk Reception
Jarrard Insurance
01.2005 - 01.2006
GED -
JB Pennington