Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Daphne Angela Mundo

Wheeling,IL

Summary

Reliable and detail-oriented Health Science student with experience in training others and working in high-volume, patient- and customer-facing environments. Proven ability to multitask, communicate clearly, and uphold safety and quality standards. Brings a strong foundation in patient care, medical terminology, and infection control, with CNA and BLS/CPR certification in progress and a strong interest in contributing to a healthcare team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Amazon Fresh Associate

Amazon
Arlington Heights, IL
07.2024 - 01.2026
  • Achieved high customer satisfaction by facilitating smooth shopping experiences through effective product organization and assistance. Enhanced store presentation and safety by maintaining clean and well-stocked aisles and displays. Improved order fulfillment efficiency for online grocery pickups and deliveries. Increased transaction speed at checkout stations through effective team coordination. Optimized inventory management processes to support timely restocking efforts.

Certified Trainer

Chipotle Mexican Grill
Wheeling, IL
08.2021 - 12.2023

Achieved high standards in training new hires on food safety and customer service, resulting in improved team performance. Enhanced guest experiences by coaching team members during peak hours to maintain service speed and accuracy. Strengthened daily operations through effective promotion of teamwork and adherence to company policies.

Education

Health Science - College

Harper College
Palatine, IL
02.2026

High school diploma - undefined

Buffalo Grove High School
Arlington Heights, IL
05.2024

Skills

  • Teamwork
  • Phone etiquette
  • Organizational skills
  • Computer operation
  • Time management
  • Willingness to learn
  • Anatomy knowledge
  • Calendar management
  • Adaptability
  • Customer service
  • Multi-line phone systems
  • Reliability and punctuality
  • Goal-oriented mindset
  • Problem-solving
  • Strong communication and interpersonal skills
  • Flexible hours
  • Store opening and closing
  • Ability to lift 40 pounds
  • Microsoft Excel

Certification

  • BLS Certification
  • Driver's License
  • CPR Certification

Languages

English
Filipino

Timeline

Amazon Fresh Associate

Amazon
07.2024 - 01.2026

Certified Trainer

Chipotle Mexican Grill
08.2021 - 12.2023

High school diploma - undefined

Buffalo Grove High School

Health Science - College

Harper College
Daphne Angela Mundo