Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Vanessa Caballero

Jamaica,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Amazon Fresh Associate

Amazon Fresh
01.2021 - Current
  • Developed and maintained schedule for staging and delivering orders.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Delivered prompt service to prioritize customer needs.
  • Responded proactively and positively to rapid change.

Amazon Delivery Driver

Amazon Prime
07.2019 - 12.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Successfully avoided time delivery delays by carefully planning best routes.

Undercover Investigator/ Compliance Monitor

TruView BSI
06.2019 - 09.2020
  • Documenting customer experiences and identifying violations and anomalies in operating procedures in monitoring classes and reporting violations.
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.

Customer Service Representative

Hertz JFK
08.2018 - 06.2019
  • Accomplish individual deals objectives while supporting the objectives of the group
  • Give world class client administration to esteemed clients by dealing with the rentals and the leave procedure, in consistence with Hertz's arrangements and systems, with precision and tender loving care
  • Resolve client issues and concerns prudently, utilizing successful client benefit strategies
  • Drive persistent enhancement by imparting client criticism to group and taking part in real life wanting to enhance operational execution and consumer loyalty
  • Work inside the territories of rental counter and rental part at the area
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.

Cashier Sales Associate

Party City
08.2016 - 04.2017
  • Assisted customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Educated customers on product and service offerings. Kept store clean and maintained neat, orderly product displays.
  • Generated all sales transactions accurately and in a timely fashion. Stocked shelves and carried merchandise out on the floor for customers. Marked clearance products with updated price tags.

Sales Associate

Aerosoles
06.2015 - 06.2016
  • Skilled in providing quick customer service and assist cash or card transitions.
  • Good knowledge of maintaining cash register and other cash related procedures. 
  • Dedicated and meticulous about work and maintain a high level of accuracy in all transactions.

Education

Bachelor of Science - Communication Arts

St John's University Queens Campus
2018

Skills

  • Sales
  • Client-Focused
  • Results-oriented
  • Customer Service
  • Fluent in Spanish
  • Teamwork Skills

Affiliations

  • St. John's Bread and Life,                                                                                  March 2018 Brooklyn,NY
  • Macedonia Children Development Center                                                             July 2015-Flushing,NY

Timeline

Amazon Fresh Associate

Amazon Fresh
01.2021 - Current

Amazon Delivery Driver

Amazon Prime
07.2019 - 12.2020

Undercover Investigator/ Compliance Monitor

TruView BSI
06.2019 - 09.2020

Customer Service Representative

Hertz JFK
08.2018 - 06.2019

Cashier Sales Associate

Party City
08.2016 - 04.2017

Sales Associate

Aerosoles
06.2015 - 06.2016

Bachelor of Science - Communication Arts

St John's University Queens Campus

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Vanessa Caballero