Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Daphnee Horace

Walt Disney Parks and Resorts
DeBary,FL
10
years of professional experience

Versatile and highly dependable Service Professional with a diverse background spanning logistics, hospitality, and healthcare support. Proven track record of balancing high-volume operational efficiency at Amazon and Walmart with the specialized care and elite guest-service standards of Disney Hotels and assisted living facilities. An adaptable team player with exceptional stamina, strong communication skills, and a commitment to creating positive experiences.

Work History

Housekeeper

1 Year 8 Months
Walt Disney Parks and Resorts | 10.2024 - Current

You’ll strip and make beds, sanitize bathrooms, vacuum, and dust every surface.

You don't just clean you add magic. This often includes arranging plush toys, creating towel animals, or ensuring the room is perfectly set up for a family’s first impression.

You are expected to clean a specific quota of rooms per shift often 13–18 rooms , and you have to meet strict time deadlines to ensure rooms are ready by "check-in" time. Independent but fast-paced. You spend most of your time inside hotel rooms, moving between buildings or floors.

Warehouse Worker

3 Years 7 Months
Amazon | 01.2021 - 08.2024

Reading prompts on screens or handheld scanners to locate items accurately.

Using barcode scanners to verify that you have pulled the exact color, size, and model of the product ordered.

Ensuring the item isn’t damaged before passing it down the line.

Placing the picked items into totes and pushing them onto a conveyor belt to head to the "Packers."

CNA

2 Years 3 Months
Spring Hills Assisted Living | 01.2022 - 04.2024
  • Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
  • Assisted with bathing, grooming, and mobility support, enhancing resident quality of life.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Delivered medication reminders and assisted residents with prescribed therapies as directed.

Customer Service

3 Years 5 Months
Walmart | 11.2016 - 04.2020

Efficiently scanning items via the register belt or handheld scanners. You must follow proper bagging guidelines. keeping raw meats separate from produce, not overloading bags, and grouping frozen foods together

Managed diverse payment methods, ensuring accuracy with cash, credit/debit cards, gift cards, checks, EBT, and WIC vouchers. Oversaw cash drawer reconciliation at the start and conclusion of each shift.

Executed stringent verification of government-issued IDs for alcohol, tobacco, lottery ticket sales, and select over-the-counter medications.

Education

- Nursing Administration

Valencia College | Orlando, FL | 07.2015

High School Diploma

Edgewater High School | Orlando, FL | 05.2011

Skills

Teamwork
Housekeeping
Customer service
Warehouse
Health and safety compliance
Residential cleaning
Hospitality background
Guest relations
FLUENT IN LANGUAGE

Languages

Spanish
Professional Working
Creole
Full Professional
French
Limited Working
English
Full Professional

Timeline

Housekeeper

Walt Disney Parks and Resorts
10.2024 - CurrentRead More

CNA

Spring Hills Assisted Living
01.2022 - 04.2024Read More

Warehouse Worker

Amazon
01.2021 - 08.2024Read More

Customer Service

Walmart
11.2016 - 04.2020Read More

Valencia College

from Nursing Administration
Read More

Edgewater High School

High School Diploma
Read More
Daphnee Horace