Daphney Fevrier
Brockton,Massachusetts
Summary
I am highly energetic, outgoing and detail-oriented. I can handle multiple responsibilities simultaneously while providing exceptional customer service.I am also very reliable and friendly who quickly learns and masters new concepts and skills. I'm passionate about helping customers and creating a satisfying and confident experience. I have been told by many employers, that I am a Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task, and work well independently.
Overview
13
13
years of professional experience
Work History
Residential Counselor
Atlast
08.2023 - Current
Ensure a safe and clean home for all participants. Assist and support participants to help maintain the home. • Assist with data collection, progress notes and assessments in the implementation of ISPs. • Comply with all program policies on documentation, communication, reporting, and confidentiality. Keep accurate accounting of participant and program funds.
Advocate effectively for participants, ensuring participants' choices, interests and needs are supported and implemented consistent with their Individual Support Plan (ISP), including person centered planning. • Provide direct support to and teach participants in the completion of their activities of daily living (including, but not limited to, bathing, cooking, cleaning, toileting, shopping) as required, including direct physical support as needed.
Sales Associate
Rechard' Store
06.2011 - 07.2015
Duties:-Fitting Room-Greeting customers at the door-Cashier-Sales-Run backs-Floor Change -Customer Service.
Education
High School Diploma - General Academics
Winooski High School
Winooski, Vt2011
Preparing for College Classes
Vermont Adult Learning
Burlington, Vt2017
Skills
- Organized
- Time management
- Friendly
- Loves to learn new things
- Can work Independently
- Detail-oriented
- Excellent multi-tasker
- Strong communication skills
- Flexible schedule
- Superb sales professional
- Fast Paced
- Works well with others
- Customer Service Help
- Eager to go above and beyond for the customers
Timeline
Residential Counselor
Atlast
08.2023 - Current
Sales Associate
Rechard' Store
06.2011 - 07.2015
High School Diploma - General Academics
Winooski High School
Preparing for College Classes
Vermont Adult Learning
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