DAPHNEY FONTAINE
Bridgewater,NJ
Summary
Accomplished Division Director offering twenty years of multiple sectors experience. Personable and decisive with excellent communication skills and commitment to building partnerships.
Overview
22
22
years of professional experience
Work History
Division Director
City Of Jersey City Official Government Page
01.2023 - Current
- Provided strategic direction for team of 10.
- Trained staff and provided successful techniques to improve overall service to customers.
- Produced numerous reports per week to analyze job performance against team goals.
- Monitored expenditures to mitigate risk of overages.
- Established departmental performance goals and provided feedback for underperforming areas.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored and coordinated workflows to optimize resources.
Payroll Manager
Galaxe Solution
01.2023 - Current
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Accounting and Tax Manager
Nj Transit
08.2019 - 01.2023
- Prepared and reviewed federal and state income tax returns in accordance with applicable tax laws.
- Assisted Tax Director with accounting for income taxes in US and for International subsidiaries.
- Prepared related tax disclosures for statutory or GAAP financial statements and miscellaneous state and local tax filings.
- Researched and analyzed tax developments and applications to specific business situations.
Payroll Project Manager
Johnson & Johnson
07.2018 - 08.2019
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
Payroll and Benefits Manager
Eyeview
04.2017 - 06.2018
- Educated new hires about different benefit plans.
- Kept programs in line with plan structure, company policy and legal requirements.
- Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
- Audited benefit programs and agreements to optimize service delivery.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
Accounting Manager
Hudson River Park Trust
11.2013 - 03.2017
- Managed banking reconciliations and monthly balance sheet statements.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Completed bi-weekly payroll for company employees.
- Developed and implemented various procedures to improve accounting process.
- Generated monthly and quarterly financial statements for executive review.
Cash Management Officer
Deutsche Bank Group
01.2012 - 07.2013
- Complied with established internal controls and policies.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Finance Intern
Viacom
10.2011 - 12.2011
- Maintained accurate, up-to-date financial spreadsheets and databases fore reliable reference.
- Analyzed financial data and presented meaningful insights to senior management.
- Supported organizational account management duties under direct supervision.
- Tracked financial transactions to update balance sheets with accurate, current information.
Payroll Service Officer
ADP
01.2008 - 07.2011
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Administered and tracked client service payments.
- Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
Relationship Banker
Capital One
09.2001 - 12.2008
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Cultivated strong customer relationships by providing tailored advice and services.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Analyzed customers' financial information to deliver personalized account guidance.
Education
MBA - Finance
Mercy College
Dobbs Ferry, NY05.2023
Bachelor of Science - Finance
Mercy College
Dobbs Ferry, NY12.2011
Skills
- Staff Management
- Verbal and Written Communication
- Employee Performance Management System
- Payments Posting
- Policy and Procedure Development
- Operational Leadership
Timeline
Division Director
City Of Jersey City Official Government Page
01.2023 - Current
Payroll Manager
Galaxe Solution
01.2023 - Current
Accounting and Tax Manager
Nj Transit
08.2019 - 01.2023
Payroll Project Manager
Johnson & Johnson
07.2018 - 08.2019
Payroll and Benefits Manager
Eyeview
04.2017 - 06.2018
Accounting Manager
Hudson River Park Trust
11.2013 - 03.2017
Cash Management Officer
Deutsche Bank Group
01.2012 - 07.2013
Finance Intern
Viacom
10.2011 - 12.2011
Payroll Service Officer
ADP
01.2008 - 07.2011
Relationship Banker
Capital One
09.2001 - 12.2008
MBA - Finance
Mercy College
Bachelor of Science - Finance
Mercy College
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