Daphnie Wiltz
Beaumont,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Leadership (Manager)
Chick-fil-A
4050 Dowlen Rd
11.2023 - Current
- Increased team productivity on and off shift to improve labor by setting the tone of each shift I am working.
- Setting up my team members for success through coaching them the fundamentals of what it means to work together.
- Leading the shift whether I am tasked to do so or I am in operations, maintaining an open line of communication with everyone.
- Enhancing guest satisfaction by resolving conflicts and ensuring we deliver high-quality service.
Certified Developer (Trainer)
Chick-fil-a
4050 Dowlen Rd
08.2019 - Current
- Improved team members performance with continuous training in areas where they lacked the potential to function to their fullest capacity.
- Exercising their strengths to challenge their abilities. Provided comprehensive support and coaching to new hires, ensuring they understand their impact on the business and perform their best. As well as providing feedback where I see needed in the form of corrections or a follow-up.
- Streamlining open communication with my fellow Certified Developers through holding each other accountable to complete our assigned tasks.
Research Intern
REX Clinical Trails
755 S 11th St Ste 219, Beaumont, TX 77701
08.2023 - 01.2024
- Presented findings at conferences, increasing visibility and recognition within the field.
- Recruiting possible candidates for new studies at other clinical offices.
- Implemented quality control measures for research procedures, minimizing errors and ensuring accurate findings.
Education
No Degree - Biology
Lamar University
4400 S M L King Jr Pkwy, Beaumont, TX 7770505.2027
High School Diploma -
Harmony Science Academy -Beaumont, TX
4055 Calder Ave, Beaumont, Tx, 7770605.2023
Skills
- Coaching Abilities
- Motivating Teams
- Delegation Skills
- Problem-Solving
- Multitasking and Organization
- Strategic Planning
Timeline
Leadership (Manager)
Chick-fil-A
11.2023 - Current
Research Intern
REX Clinical Trails
08.2023 - 01.2024
Certified Developer (Trainer)
Chick-fil-a
08.2019 - Current
No Degree - Biology
Lamar University
High School Diploma -
Harmony Science Academy -Beaumont, TX