DaPria Owens
Mansfield,US
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Debt Collector
Richland Bureau of Credits
Mansfield, Ohio
03.2024 - 10.2024
- Inbound and outbound calls
- Verified accuracy of account information and updated records accordingly.
- Researched complex billing issues and provided solutions to resolve disputes.
- Developed strategies for collecting overdue payments while preserving customer relationships.
- Identified delinquent accounts and contacted debtors to negotiate payment terms.
- Analyzed customer financial information and determined appropriate payment plans.
Server/Cook
T.G.I Fridays
Mansfield, US
01.2023 - 05.2024
- I am a waitress, a host, and also a cook at TGI Fridays
- I provide great customer service and make sure my customers are happy every dining experience!
- Greeted guests and provided menus.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
Assistant Manager
Dollar General
Mansfield, US
02.2022 - 02.2023
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
Welder
Jay Industries
Mansfield, US
10.2021 - 12.2021
- Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.
- Repaired broken or cracked parts using cutting torches and welding equipment.
- Maintained a clean working environment by removing scrap metal from work areas.
- Gathered required materials for each project in order to meet production deadlines.
- Set up welding machines based on the job at hand.
Welder/Spot Welding
Ohio Valley Manufacturing
Mansfield, US
06.2021 - 10.2021
- Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.
- Repaired broken or cracked parts using cutting torches and welding equipment.
- Maintained a clean working environment by removing scrap metal from work areas.
- Gathered required materials for each project in order to meet production deadlines.
- Set up welding machines based on the job at hand.
- Conducted flux core arc welding when applicable.
- Cleaned joints before beginning any type of welding process by chipping off slag with a hammer or wire brush.
- Read blueprints and drawings and took measurements to plan layout and procedures.
- Set up equipment and welded parts according to welding chart specifications and type.
- Used welding skills to help repair and maintain heavy-duty machinery.
Package Handler
School Specialty, Inc.
Mansfield, US
06.2020 - 01.2021
- I fill and package boxes, and label them
- Clean and maintain a clean area
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Stacked boxes onto pallets in an efficient manner.
- Labeled parcels accurately according to company guidelines.
- Reported any lost or damaged items to supervisors immediately upon discovery.
Receptionist
JCPenney
Mansfield, US
06.2019 - 02.2020
- I set appointments, stocked, proved clean linens and sometimes inventory
- I also would greet the guest
Cashier
Panera Bread
Mansfield, US
08.2018 - 03.2019
Residential Care Assistant
Dayspring Assisted Living & Care Facility
Mansfield, US
10.2016 - 04.2017
- I provide help and care for my residents whenever I'm needed
- I mostly work 3rd shift so I also help keep the facility clean
- I am committed to this job every weekend 3rd shift 10:30pm-6:30am
- Assisted elderly residents with daily activities such as bathing, dressing, and grooming.
- Provided companionship to residents by talking, reading aloud, and playing games.
- Performed housekeeping duties including laundry and light cleaning tasks in resident rooms.
- Maintained cleanliness of common areas such as hallways, dining room, lobby area.
- Observed safety protocols while providing care for residents at all times.
- Maintained clean and sanitary living environment for residents.
Bakery Clerk
Kroger Stores
Mansfield, US
06.2015 - 09.2016
- Worked in the deli/bakery cooking and making cookies
Receptionist
Vector
Mansfield, US
06.2014 - 10.2015
- It was a temp job but I learned a lot of typing skills
- I already have good people skills so I had no problem with connecting with our customers or handling business over the phone
Customer Service Representative
Vector
Mansfield, US
02.2015 - 06.2015
- I would help people who were having difficulties with there services through time warner cable
Picker/Packer
Vector
New Albany, US
07.2014 - 12.2014
- I would pick and package all of the clothes and over items in my line
Server
Cracker Barrel
Mansfield, US
05.2014 - 07.2014
- I would assist and serve our costumers every day offering good food and great service
Education
Associate's - Welding
Madison Adult Career Center
Mansfield, OH, US06-2022
Some College (No Degree) - Cosmetology
Madison Adult Career Center
Mansfield, OH, US06-2020
High School Diploma -
St. Peter’s High School
Mansfield, OH, US06.2013
Skills
- Typing
- Customer Service
- Customer Support
- Cashier
- Cooking
- Food Preparation
- Load & Unload
- Order Picking
- Packaging
- Shipping & Receiving
- Warehouse Experience
- Freight Experience
- RF Scanner
- Social media management
- Microsoft Word
- Materials Handling
- Manufacturing
- Welding
- Inventory Control
- MIG welding
- Assembly
- IOS
- Windows
- Heavy lifting
- Serving
- Technical Support
Certification
- OSHA 10, 02/22
- Food Handler Certification, 02/22
- MIG welding, 02/22
- SMAW welding, 02/22
- Flux Core Welding, 02/22
- Driver's License, 09/15 to 09/24
- First Aid Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Debt Collector
Richland Bureau of Credits
03.2024 - 10.2024
Server/Cook
T.G.I Fridays
01.2023 - 05.2024
Assistant Manager
Dollar General
02.2022 - 02.2023
Welder
Jay Industries
10.2021 - 12.2021
Welder/Spot Welding
Ohio Valley Manufacturing
06.2021 - 10.2021
Package Handler
School Specialty, Inc.
06.2020 - 01.2021
Receptionist
JCPenney
06.2019 - 02.2020
Cashier
Panera Bread
08.2018 - 03.2019
Residential Care Assistant
Dayspring Assisted Living & Care Facility
10.2016 - 04.2017
Bakery Clerk
Kroger Stores
06.2015 - 09.2016
Customer Service Representative
Vector
02.2015 - 06.2015
Picker/Packer
Vector
07.2014 - 12.2014
Receptionist
Vector
06.2014 - 10.2015
Server
Cracker Barrel
05.2014 - 07.2014
Associate's - Welding
Madison Adult Career Center
Some College (No Degree) - Cosmetology
Madison Adult Career Center
High School Diploma -
St. Peter’s High School