DAQUAN COLLIER
Austin
Summary
Dedicated professional with drive to excel in the technical environment. Proven track record of resolving complex technical issues quickly and efficiently, while providing excellent customer service. Skilled in troubleshooting hardware and software issues, system maintenance, and network configuration. Resourceful individual eager and willing to learn and grow with company needs.
Overview
11
11
years of professional experience
Work History
Automotive Technician
Honda/ Hyundai of Leander
Leander, TX
01.2025 - Current
- Inspected vehicles for damage, wear, or malfunctioning parts before recommending services or repairs.
- Utilized specialized diagnostic tools and equipment to inspect, diagnose, and repair vehicles.
- Troubleshoot and repair electrical and mechanical systems to address transmission, engine, and climate control system issues.
- Reprogram computers when necessary to reset warning lights or adjust settings for optimal performance.
- Logged services performed in service ticket system.
- Troubleshot malfunctions and diagnose issues to service equipment quickly and fully.
- Installed new components or replace defective parts to restore functionality.
- Assessed blueprints, schematics, and repair manuals to assess malfunctions and perform repairs.
- Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.
- Provided clear and non-technical instruction to convey technical topics to trainees.
- Supervised and trained associates on equipment installations.
- Dedicated professional with drive to excel in the technical environment. Proven track record of resolving complex technical issues quickly and efficiently, while providing excellent customer service. Skilled in troubleshooting hardware and software issues, system maintenance, and network configuration. Resourceful individual eager and willing to learn and grow with company needs.
Automotive Technician
Toyota of North Austin
Austin, TX
06.2018 - 12.2024
- Troubleshot malfunctions and diagnose issues to service equipment quickly and fully.
- Installed new components or replace defective parts to restore functionality.
- Assessed blueprints, schematics, and repair manuals to assess malfunctions and perform repairs.
- Logged services performed in service ticket system.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Cable Installation Technician
DIRECTV
Austin, TX
02.2017 - 06.2018
- Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.
- Provided clear and non-technical instruction to convey technical topics to trainees.
- Troubleshot and repaired service issues, ensuring customer satisfaction and system reliability.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
Supervisor
A Helping Hand Logistics
Leander, TX
02.2015 - 02.2017
- Mentored staff on best practices in inventory management and process improvement.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Bachelor of Science (B.S.) - Computer IT- LAN Cybersecurity
Austin Community College
Austin, TX, US12-2027
Bootcamp - Python, HTML, GitHub, Java Script
Texas A&M University
US01.2021
Skills
- Customer Service
- Punctual and Reliable
- Software Installation
- Computer Configurations
- Network troubleshooting
- Peripheral repair
- Problem-solving abilities
- Team collaboration
- Technical writing
- Hardware diagnostics
- Hardware installation
Timeline
Automotive Technician
Honda/ Hyundai of Leander
01.2025 - Current
Automotive Technician
Toyota of North Austin
06.2018 - 12.2024
Cable Installation Technician
DIRECTV
02.2017 - 06.2018
Supervisor
A Helping Hand Logistics
02.2015 - 02.2017
Bachelor of Science (B.S.) - Computer IT- LAN Cybersecurity
Austin Community College
Bootcamp - Python, HTML, GitHub, Java Script
Texas A&M University