DaQuan Dothard
Cleveland,OH
Summary
Dynamic and results-oriented professional with a proven track record at Meijer, enhancing customer satisfaction and team efficiency through exceptional customer service and problem-solving skills. Excelled in landscape maintenance and operational improvements, demonstrating a strong work ethic and a commitment to continuous development. Skilled in inventory management and teamwork, contributing to significant project successes and operational excellence.
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Member
Meijer
11.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified merchandise for proper prices and labels.
- Improved customer satisfaction by quickly helping each person find desired items.
- Contributed to store's online presence by updating website and social media platforms with current promotions.
Operations Assistant
Cleveland State University Athletics
06.2019 - 10.2019
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Prepared and delivered operational performance reports to inform management.
- Assisted with preparation of operational reports, providing insights for strategic planning sessions.
- Coordinated logistics for internal events, leading to successful team-building exercises and meetings.
- Trained and supervised employees on office policies and procedures.
- Volunteered to help with special projects of varying degrees of complexity.
- Collaborated with other departments to foster smooth operation of daily processes.
Landscape Worker
Cleveland House
06.2018 - 01.2019
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
- Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
- Supported team members in completing tasks efficiently by sharing expertise on plant care, landscape design principles, and best practices for maintaining healthy landscapes.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
- Mowed lawns using self-propelled and riding mowers.
- Collected and removed debris at job sites.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Removed debris and waste from outdoor areas.
- Prepared soil for planting and sowing.
Education
High School Diploma -
Benedictine High School
Cleveland, OH06-2022
Skills
- Customer service
- Professional and friendly
- Seasonal maintenance
- Positive attitude
- Customer support
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Inventory management
- Cash handling
- Flexible schedule
- Computer skills
- Heavy lifting
- Organizing work stations
- Relationship building
- Inventory counting
- Supply ordering
- Team building
- Area and facility cleaning
- Continuous development
- Documentation and reporting
- Bookkeeping
- Strong work ethic
- Responsible and punctual
- Lawn care
- Landscape maintenance
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- PDCA Accredited Contractor – PDCA, Painting Contractors Association.
- First Aid Certification
Timeline
Team Member
Meijer
11.2024 - Current
Operations Assistant
Cleveland State University Athletics
06.2019 - 10.2019
Landscape Worker
Cleveland House
06.2018 - 01.2019
High School Diploma -
Benedictine High School
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