Summary
Overview
Work History
Education
Skills
Leadership Experience
References
Languages
Timeline
Generic

Daquan Gibson

Baltimore,MD

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

3
3
years of professional experience

Work History

Client Support Specialist

UTX.Inc
08.2023 - 11.2023
  • Diagnose and repair or upgrade devices
  • Document changes and status of devices
  • Troubleshoot basic computer or phone problems
  • Inventory management and quality assurance.

Information Technology Trainee

NPower
02.2023 - 07.2023
  • IT concepts and terminologies
  • Customer support and communication
  • Professionalism and business ethics.

Associate

YMCA
06.2021 - 08.2021
  • Zoom Conferencing and Team Building
  • Coordination and Collaboration.

Associate

YMCA
06.2020 - 08.2020
  • Zoom Conferencing and Team Building
  • Coordination and Collaboration.

Education

Cybersecurity - Cybersecurity Analyst

Coursera
Online
02.2024

IT - Information Technology

ComopTIA
Baltimore, MD
05.2023

IT Support - IT

Coursera
Online
03.2023

High School Diploma -

Forest Park High School
Baltimore, MD
05.2022

Skills

  • Leadership Qualities
  • SIEM management
  • Desktop Technical Support
  • Hardware Configuration
  • Teamwork and Collaboration
  • Documentation And Reporting

Leadership Experience

JROTC Certificate, Christine Wormuth, Secretary of the US Army

References

  • James Sheets, NPower Career Placement, 301-409-7060, james.sheets@npower.org
  • Temple Stokes, Social Support Manager, 443-453-0757, temple.stokes@npower.org

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Client Support Specialist

UTX.Inc
08.2023 - 11.2023

Information Technology Trainee

NPower
02.2023 - 07.2023

Associate

YMCA
06.2021 - 08.2021

Associate

YMCA
06.2020 - 08.2020

Cybersecurity - Cybersecurity Analyst

Coursera

IT - Information Technology

ComopTIA

IT Support - IT

Coursera

High School Diploma -

Forest Park High School
Daquan Gibson