Da'Quan Jenkins
Petersburg,VA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in hospitality and warehousing industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Tech
Walgreens Micro-Fulfillment Center
05.2023 - Current
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
- Stocked, labeled, and inventoried medication to keep accurate records.
Production Tech
PCB Piezotronics
09.2020 - 05.2023
- Collaborated with engineering and other departments to meet production goals and promote teamwork.
- Made sure that products were produced on time and are of good quality.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Customer Service Associate
Publix
10.2018 - 02.2020
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Patient Transport
Henrico Doctors Hospital
07.2017 - 08.2019
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Maintained up-to-date knowledge of local road and traffic conditions to navigate best routes and manage patient safety.
Education
High School Diploma -
Weldon High School
Weldon, NC05.2011
Skills
- Detail Work
- MS Office Proficiency
- POS System Operations
- Administrative and Office Support
- Multi-Line Phone Systems
- Material Handling
- Product Verification
- Problem-Solving Skills
- Calm and Professional Under Pressure
- OSHA Standards
Certification
- CNP - Certified Notary Public
Timeline
Pharmacy Tech
Walgreens Micro-Fulfillment Center
05.2023 - Current
Production Tech
PCB Piezotronics
09.2020 - 05.2023
Customer Service Associate
Publix
10.2018 - 02.2020
Patient Transport
Henrico Doctors Hospital
07.2017 - 08.2019
High School Diploma -
Weldon High School
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