Daquan Miller
Newark,NJ
Summary
Dynamic professional with a proven track record at multiple employers. Excelling in inventory management and effective communication. Enhanced customer satisfaction ratings through strategic coaching and problem-solving. Recognized for developing efficient loading strategies at UPS, showcasing a strong ability to prioritize tasks and assess risks effectively.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Truck Loader
UPS Customer Center
01.2024 - Current
- Reviewed shipping orders for accurate fulfillment.
- Assisted in the development of new loading strategies, leading to increased efficiency and reduced costs.
- Improved team coordination with clear communication during loading procedures.
Front Desk Receptionist
Extended Stay America
02.2023 - 01.2024
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Collected room deposits, fees, and payments.
Store Manager
Dunkin' Donuts
03.2020 - 01.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
High School Diploma -
Jane Adams
New York, NY06.2007
Skills
- Inventory management
- Barcode scanning proficiency
- Problem-solving capacity
- Effective communication
- Professionalism
- Task prioritization
- Risk assessment
Certification
- Osha 30
- Site Safety training
- Pallet jack certification
- Certified Scrum Master
- 4 flagging certification
Timeline
Truck Loader
UPS Customer Center
01.2024 - Current
Front Desk Receptionist
Extended Stay America
02.2023 - 01.2024
Store Manager
Dunkin' Donuts
03.2020 - 01.2023
High School Diploma -
Jane Adams