DaQuan Pace
Harper Woods
Summary
Motivated professional with experience in market operations, sales, organizational development and team building within diverse industries. Highly proficient in planning, coordinating and executing successful marketing strategies. Possessing strong networking abilities that will boost customer/client relations and acquisitions.
Overview
12
12
years of professional experience
Work History
Truck Driver
Central Transport International
Detroit
05.2022 - Current
- Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills, while using marketing strategies to grow and attract business.
Market Operations Manager
Carvana
Eastpointe
02.2020 - 04.2022
- Developed strategies to optimize market operations, ensuring compliance with established regulations and standards.
- Manage logistics, customer experience, employee experience, community outreach, and lead mentoring and training programs.
- Manage relationships with external vendors to ensure quality service delivery across all areas of the business.
Branch Manager
Enterprise Rent-A-Car
Grosse Pointe
10.2017 - 09.2019
- Managed a fleet of 300+ automobiles, streamlining the rental operations through inventory management, customer engagement, sales and marketing strategies, process and procedure enforcement, and comprehensive tracking to identify opportunities for increased business and revenue.
- Lead and direct a team while, delivering hands-on mentorship to focus direction on superior customer support.
- Ranked #1 in customer sales and customer service score in region over 3 and 6 month average.
Professional Football Player
Ottawa Redblacks
Ottawa
06.2017 - 09.2017
- Performed under direction of trainers and professional coaches to develop skills, improve physical condition or prepare for competitions.
- Participating in community outreach events such as charity drives or public appearances.
Student Athlete
Eastern Michigan University
Ypsilanti
06.2013 - 04.2017
- Committed approximately 30 hours each week to training, studying film and playbooks, travel and playing games while simultaneously maintaining full academic course load.
- Participate in commercials, merchandise sales, photoshoots, social media campaigns, and host events to boost marketing and sales.
- Host families and players on recruiting visits accompanying them on a 3-day itinerary.
Education
Bachelor of Business Administration - Marketing
Eastern Michigan University
Ypsilanti, MI04-2017
Skills
- Problem solving
- Effective communication
- Brand-building strategies
- Adaptability
Affiliations
- National Football Foundation Hampshire Honor Society Member
- Community Service Volunteer
- Veterans Hospital Ann Arbor
- Holmes Elementary School (Ypsilanti,MI)
Timeline
Truck Driver
Central Transport International
05.2022 - Current
Market Operations Manager
Carvana
02.2020 - 04.2022
Branch Manager
Enterprise Rent-A-Car
10.2017 - 09.2019
Professional Football Player
Ottawa Redblacks
06.2017 - 09.2017
Student Athlete
Eastern Michigan University
06.2013 - 04.2017
Bachelor of Business Administration - Marketing
Eastern Michigan University