DAQUETA WINTER
Springdale,AR
Overview
2
2
years of professional experience
Work History
Customer Service Manager
Walmart
SPRINGDALE, AR
05.2024 - 01.2025
- Recruited and trained new employees to meet job requirements.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Provided exceptional customer service to ensure customer satisfaction.
Customer Service Cashier
Walmart
Springdale, AR
10.2022 - 05.2024
- Answered phone calls to assist customers with questions and orders.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Provided excellent customer service by helping customers locate items they were looking for.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Checked personal identifications during alcohol and tobacco sales.
- Offered customers carry-out service at completion of transaction.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Collected credit card and cash payments to complete transactions for customer orders.
Education
High School Diploma -
HAR-BER HIGH SCHOOL
Springdale, AR05-2021
Skills
- Customer relations
- Call monitoring
- Cash handling
- Skilled multi-tasker
- Staff training
- Problem-solving
- Microsoft outlook, word, and Excel
- Meticulous attention to detail
Timeline
Customer Service Manager
Walmart
05.2024 - 01.2025
Customer Service Cashier
Walmart
10.2022 - 05.2024
High School Diploma -
HAR-BER HIGH SCHOOL
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