Dara Aviles
Freeport,TX
Summary
Analytical Medical Biller with 7 consecutive years of successful billing and collections experience as well as monthly and yearly closeouts, for both Medicare and private insurances in a large Home Health and Hospice company. Well-spoken and educated Medical Office Coordinator with outstanding phone and email communication skills. Versed in HIPAA and patient privacy regulations. Communicates well with other practices and offices to coordinate medical records and referrals.
Overview
18
18
years of professional experience
Work History
Medical Office Coordinator
Baton Rouge Sitters Registry
08.2021 - Current
- Enhanced patient satisfaction by streamlining appointment scheduling and managing office communications.
- Facilitated timely billing processes to ensure accurate and prompt reimbursement from insurance providers.
- Maintained a high level of confidentiality by handling sensitive patient information with discretion and care.
- Ensured compliance with regulatory standards by maintaining up-to-date knowledge on healthcare policies and procedures.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally.
Billing Supervisor
A-Med Home Health
09.2014 - 02.2020
- Billed claims to Medicare, Medicaid and private insurance for over 800 patients
- Posted payments weekly
- Managed collections for all providers weekly maintaining a net collection of 90-95%
- Completed end of the month as well as end of year closeouts
- Generate reports for senior management
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements, to ensure ability to review claims for coding accuracy.
Plant Operations Coordinator
Clear Lake Regional
07.2011 - 10.2014
- Handled time for the entire Plant Operations department
- Scheduled maintenances for the hospital the entire Hospital daily
- Worked closely with the Director on all or any issues that needed to be handled
- Attended all Director meetings keeping minutes
- Maintained the Director's schedule daily
- Processed and turned in all department employees time.
Radiology Secretary
Clear Lake Regional Hospital
08.2007 - 12.2010
- Answered telephones and directed calls to appropriate medical or administrative staff
- Adhered to HIPAA requirements to safeguard patient confidentiality
- Scheduled and confirmed patient appointments and consultations
- Communicated with patients with compassion while keeping medical information private
- Transmitted medical records and other correspondence by mail, e-mail, or fax
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Cast Member
Walt Disney World Resort, Disney College
02.2006 - 10.2006
- Operated 4 different rides daily within Disney's rotation system at the Buzz Complex in Magic Kingdom's Tomorrowland
- Delivered fast and friendly service to handle questions and service complaints
- Created 'magical moments' for guests on a daily basis
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
Education
Associate - Arts -
San Jacinto College
Houston, TXSkills
- Medicare, Medicaid and Private Insurance Billing
- 5 years of Billing management experience
- Collections
- Claims Processing
- Records Management
- Monthly and yearly closeouts
- Account Posting
- Billing Adjustments
- HIPPA compliance
- Insurance Verification
- Patient Scheduling
- Medical Billing
Timeline
Medical Office Coordinator
Baton Rouge Sitters Registry
08.2021 - Current
Billing Supervisor
A-Med Home Health
09.2014 - 02.2020
Plant Operations Coordinator
Clear Lake Regional
07.2011 - 10.2014
Radiology Secretary
Clear Lake Regional Hospital
08.2007 - 12.2010
Cast Member
Walt Disney World Resort, Disney College
02.2006 - 10.2006
Associate - Arts -
San Jacinto College