Dara Jackson

• Review complex insurance contracts in a fast placed environment, quoting new business for farm policies and researching prior coverage and financial scores.
• Gathering information from multiple sources according to company guidelines, verbal information or data through reports or other electronic means order to perform underwriting analysis. (Underwriting Pilot Program) , renewals, and endorsement, reinstatements.
• Assisting RCPS in researching and modification of existing internal procedures, to see which more cost is efficient.
• Proactively identifies and drives opportunities for business development and issues resolution through consulting with agents and internal partners thru telephone, emails and chats.
• Analyze damages, interpreting policies and negotiating.

payment solutions.

• Worked productively in fast-moving work environment to process large volumes of claims.
• Prepared first notice of losses via phone .
• Researched and analyzed complex claims to determine next steps and possible outcomes.
• Followed up with customers on unresolved issues.
• Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
• Cross sale new products and services to existing customers.
• Utilized various software systems; such as claims management, passport and other systems .