Dara Navas
Summary
HR & Operations Management Specializing in systems navigation, team building and process improvement for both internal and external customers. Passionately curious, agile, ambitious, and organized. Looking for a growth opportunity that supports an organization in developing people and culture while optimizing process and systems improvement. Results-oriented HR and Operations Manager with broad experience in many areas of HR and Operations, including policy development, performance management, recruiting and employee onboarding. Accustomed to analyzing HR functions and procedures to execute change management and drive corporate objectives. Bringing many years of expertise with passion for cultivating enjoyable and productive work environments.
Overview
13
13
years of professional experience
Work History
HR & Operations Manager
Kibbutz & Co. LLC
05.2022 - Current
- Execute entire talent management cycle for employees and contractors
- Write, review, and send Proposals and Contracts
- Work directly with the CEO and CFO to devise and create company-wide policies, protocols, and guidelines
- Update handbooks andimplement systems to support company growth
HR & Operations Manager
Handel Group LLC
05.2021 - 05.2022
- Collaborated with the VP of People and Process to develop andimplement talent management strategy
- Actively engaged in hiring process for the organization and oversaw thetechnical and operational aspects of the employee onboarding andoffboarding process
- Worked cross functionally to update and improve HR policies andformalize operating procedures
- Partnered with CSO to deploy companywide communications strategyto support a well-informed, inclusive environment
- Responsible for KPI reporting for corporate sales and staff productivity
Spa Business Owner
10.2017 - 05.2021
- Pop-up in Salon Social
- Developed business strategy for an in-store pop-up for therapeuticskincare services
- Managed all logistical and financial aspects of the business
- Sourced and maintained software to accurately track client data
- Cultivated and developed incentive programs for client retention
Business and Operations
Consulting, Hotel Alessandra Spa
11.2017 - 02.2018
- Built retention strategies for both customers and employees
- Oversaw new employee recruitment and hiring process for spa
- Data management of client feedback for training and growth in the spa
Spa Operations Manager
Josephine's Salon and Spa
06.2010 - 10.2017
- Oversaw all spa employee hiring, onboarding, continuing education andrecruiting
- Trained new employees in account management protocols andcustomer service standards
- Managed operational planning and objectives
Education
Bachelor of Science - Applied Statistics
University of Houston Downtown
Houston, TX2025
Associate of Science -
Houston Community College
Houston, TX2020
Skills
- Employee Experience
- Data Analytics
- Database Management
- Internal Communications
- Project Management
- KPI Reporting
- Customer Support
- Process Development
- Employee Meetings and Events
- Employee Support
- Microsoft and Google Workplace
- QuickBooks/Sage
- Start-Up Experience
- BambooHR
Timeline
HR & Operations Manager
Kibbutz & Co. LLC
05.2022 - Current
HR & Operations Manager
Handel Group LLC
05.2021 - 05.2022
Business and Operations
Consulting, Hotel Alessandra Spa
11.2017 - 02.2018
Spa Business Owner
10.2017 - 05.2021
Spa Operations Manager
Josephine's Salon and Spa
06.2010 - 10.2017
Bachelor of Science - Applied Statistics
University of Houston Downtown
Associate of Science -
Houston Community College