DARA WOOTEN
Sacramento,CA
Summary
Hard working Supervisor / Dispatcher with years of experience in logistics and managing vehicle dispatching operations. Skilled in multi-tasking, communicating with transportation professionals and collaborating with clients to ensure timely dispatch and delivery of patients.
Overview
8
8
years of professional experience
Work History
Supervisor / Billing Specialist /Dispatcher
Silver Lining Transport
06.2018 - Current
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Transportation billing to multiple medical insurance providers
- Receive and post accounts receivable payment from multiple insurance providers
- Communicated with individuals within inbound call center setting to complete dispatch support for NEMT calls
- Assist drivers with transportation route obstacles to ensure on-time delivery
- Discovered and approved alternate routes for drivers to ensure compliance with customer delivery timelines
Tar Specialist
Wheelcare Express
01.2016 - 06.2018
- Managed efficient cash flow reporting, posted cash, check and credit card receipts and analyzed chargebacks
- Contacted multiple clients weekly with past due accounts to formulate payment options
- Analyzed complex Explanation of Benefits forms to verify the correct billing of insurance carriers
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
Education
Associate of Arts - Dental Assisting
Kaplan College - Sacramento
Sacramento, United States09.2014
Skills
- Quickbooks
- Microsoft word
- Microsoft Excel
- Accounts Receivable / Payable
- Bookkeeping
- Staff Management
- Operations Management
- Schedule Development
- Dispatch Coordination
- Route Navigation
- Prioritizing Calls
Timeline
Supervisor / Billing Specialist /Dispatcher
Silver Lining Transport
06.2018 - Current
Tar Specialist
Wheelcare Express
01.2016 - 06.2018
Associate of Arts - Dental Assisting
Kaplan College - Sacramento
Similar Profiles
Fred WilliamsonFred Williamson
Non-Emergency Transportation Driver at Silver Lining TransportNon-Emergency Transportation Driver at Silver Lining Transport
Blessing NyamwanzaBlessing Nyamwanza
Home Health Aide at Silver Lining Home HealthcareHome Health Aide at Silver Lining Home Healthcare
Julie DeForeJulie DeFore
Owner, Lead Photographer at Silver Lining Photo, LLCOwner, Lead Photographer at Silver Lining Photo, LLC
Michael GilesMichael Giles
Operations Specialist at TalentBurstOperations Specialist at TalentBurst
Kyle AndersonKyle Anderson
Warehouse Associate at Lineage Logistics LLCWarehouse Associate at Lineage Logistics LLC