
Achieved a 35% increase in team productivity at Walmart by leveraging exceptional teamwork and collaboration skills, alongside proficiency in customer service. At Phillips Warehouse, enhanced safety and efficiency through skilled forklift operation. Demonstrates a friendly, positive attitude, excelling in fast-paced environments and adept at problem-solving.
Handle all customer complaints or concerns and professionally to maintain good customer relationships and ensure repeat customers
• Average 130% of the daily fulfillment goals with 100% accuracy, safety, and customer satisfaction rates by maintaining a current knowledge of store policies
• Assist the manager in planning and implementing strategies to attract customers and track the progress of weekly, monthly quarterly, and annual objectives
• Oversee on-the-job training exercises for new hires to produce a 35% increase in retention rate and a 47% increase in teamwide productivity within 18 month