Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daran Klinker

Grand Rapids,MI

Summary

Result-driven Operations Manager with 25 years experience in streamlining workflows and enhancing team efficiency. Proven track record in decision-making, employee relations, and customer service.

Ability to build relationships through trust, accountability and results.

Ready to drive operational excellence.

Overview

2026
2026
years of professional experience

Work History

Opeations Manager

Hotwater DRX
1520 Rupert St. Grand Rapids, MI 49525
04.2022 - Current
  • Streamlined operational workflows to enhance team efficiency and reduce turnaround times.
  • Implemented inventory management systems to optimize stock levels and minimize waste.
  • Coordinated cross-departmental communication to ensure alignment on project goals and deadlines.
  • Developed training programs for staff, resulting in improved adherence to safety protocols.

Logistics Coordinator

Tim Ryan Trucking LLC
Caledonia, MI
11.2019 - 08.2022
  • Coordinated daily dispatch operations to ensure timely delivery of shipments.
  • Managed communication between drivers, warehouse staff, and customers for efficient service.
  • Monitored shipment status and addressed issues proactively to minimize delays.

Dispatch Coordinator

February Fourteen Inc.
28th St Grand Rapids. MI 49546
2018 - 2019

Managed Flatbed / Conestoga department.

Developed on going relationships with existing customers.

Utilized load boards to get drivers back efficiently.

Dispatch Team Member

Van Eerden Trucking
Byron Center, MI
12.2007 - 11.2017
  • Coordinated daily dispatch operations, ensuring timely and efficient delivery schedules.
  • Managed communication between drivers and clients to address inquiries and resolve issues promptly.
  • Utilized transportation management software to optimize routing and improve delivery efficiency.
  • Managed high call volumes, prioritizing urgent requests to ensure prompt resolution and customer satisfaction.
  • Collaborated with other departments as needed, offering support during peak business periods or emergencies to ensure seamless coordination across the organization.
  • Provided exceptional customer service during difficult situations, maintaining composure while addressing concerns or complaints promptly.

New Car Salesperson

Courtesy Dodge
28th St, Grand Rapids, MI
03.2004 - 08.2007
  • Delivered exceptional customer service, ensuring a positive buying experience for clients.
  • Developed strong product knowledge to effectively communicate features and benefits of new vehicles.
  • Salesman of the Month 25 times over 4 years

Sales

Superior Sales
Hudsonville, MI
02.1999 - 02.2004

Managed west coast logistics during winter.

Assisted in selling Michigan Vegetables in Summer.

Inventory control.

Buyer's Assistant

SpartanNash
76th St, Byron Center, MI 49315
03.1994 - 03.1999
  • Coordinated purchase orders and managed inventory levels to ensure stock availability.
  • Analyzed market trends and vendor performance to optimize procurement strategies.
  • Assisted in negotiating terms with suppliers to enhance cost efficiency.
  • Maintained accurate records of purchases, ensuring compliance with company policies.

Warehouse Selector

SpartanNash
76th St. Byron Center, MI 49315
01.1990 - 01.1992
  • Operated forklifts and pallet jacks to efficiently transport goods within warehouse environment.
  • Selected and packed customer orders accurately, ensuring quality control throughout process.

Education

Sales & Marketing

Davenport University
Grand Rapids, MI
01-1992

High School Diploma -

Northview Highscool
Grand Rapids, MI
01-1989

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Operations oversight
  • Employee motivation
  • Customer relationship management
  • Superb time management skills

Timeline

Opeations Manager

Hotwater DRX
04.2022 - Current

Logistics Coordinator

Tim Ryan Trucking LLC
11.2019 - 08.2022

Dispatch Team Member

Van Eerden Trucking
12.2007 - 11.2017

New Car Salesperson

Courtesy Dodge
03.2004 - 08.2007

Sales

Superior Sales
02.1999 - 02.2004

Buyer's Assistant

SpartanNash
03.1994 - 03.1999

Warehouse Selector

SpartanNash
01.1990 - 01.1992

Dispatch Coordinator

February Fourteen Inc.
2018 - 2019

Sales & Marketing

Davenport University

High School Diploma -

Northview Highscool
Daran Klinker