Darby Blair
Watertown,NY
Summary
Motivated to find an entry level coding position to use the new skills learned in school to grow in a coder role. Willing to relocate for the right offer.
Overview
10
10
years of professional experience
Work History
Server
Fairgrounds Inn
09.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Owner/Operator
River Daisy Boutique
08.2019 - 12.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Retail Associate
LuLaRoe
03.2017 - 08.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Server
Tilted Kilt Pub & Eatery
03.2015 - 11.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Restaurant Hostess
Sackets Harbor Brewing Co
07.2013 - 08.2014
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
Certificate Course - Medical Billing And Coding
DeVry University
Villa Park, IL10.2023
Associate of Business Administration - Business Administration And Management
SUNY Empire State College
Saratoga Springs, NY04.2018
Some College (No Degree) - Business Administration And Management
Jefferson Community College
Watertown, NYHigh School Diploma -
General Brown Junior-Senior High School
Dexter, NY06.2013
Skills
- Performance Improvement
- ICD-10 (International Classification of Disease Systems)
- Patron Rapport
- Operational Efficiency and Safety
- 3M Encoder
- Customer Experience
- Cool Under Pressure
Accomplishments
- Awarded Pell Grants for my courses at DeVry.
Timeline
Server
Fairgrounds Inn
09.2021 - Current
Owner/Operator
River Daisy Boutique
08.2019 - 12.2022
Retail Associate
LuLaRoe
03.2017 - 08.2019
Server
Tilted Kilt Pub & Eatery
03.2015 - 11.2016
Restaurant Hostess
Sackets Harbor Brewing Co
07.2013 - 08.2014
Certificate Course - Medical Billing And Coding
DeVry University
Associate of Business Administration - Business Administration And Management
SUNY Empire State College
Some College (No Degree) - Business Administration And Management
Jefferson Community College
High School Diploma -
General Brown Junior-Senior High School
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